Key Account Sales Manager

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently located across the U.S.At BakeMark we appreciate our employees and their families and offer competitive pay and a full suite of benefits:Competitive CompensationHealth, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)401K (generous retirement benefits) with a Company MatchPaid Holidays and Paid Time OffSummary: We are seeking a strategic and client-focused Key Account Manager to oversee and grow relationships with our most valuable clients. This role is responsible for understanding client needs, delivering tailored solutions, and driving long-term business success through exceptional service and account management.Responsibilities:Serve as the primary point of contact for assigned key accountsDevelop deep understanding of client business goals, challenges, and industry trendsBuild and maintain strong, long-term relationships with decision-makers and stakeholdersIdentify opportunities to upsell, cross-sell, and expand account valueCollaborate with internal teams (e.g., marketing, product, operations) to deliver customized solutionsMonitor account performance, track KPIs, and prepare regular reportsResolve issues promptly and ensure client satisfactionNegotiate contracts, renewals, and pricing agreementsStay informed about competitors and market dynamicsSkills & Qualifications:Bachelor's degree in business, Marketing, or related fieldProven experience in account management, sales, or client services (typically 3–5 years)Strong communication, negotiation, and interpersonal skillsAbility to manage multiple accounts and prioritize effectivelyBakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.