Kitchen Manager
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.Position Summary:The Kitchen Director role is the organizational leader who sustainably grows the health of the local brand and restaurant with a focus on the Back of House Team.Key Job Responsibilities:* Embodies restaurant and company mission and vision* Creates long-term organizational goals for growth with DOO* Communicates mission, vision and goals to organization and team* Assesses food safety and quality regularly and creates & owns systems and processes that support improvement.* Maintains equipment & supply ordering* Regularly explores pathways updates & ensures team is aligned* Plans long-term employee development and team growth* Builds intentional relationships encouraging two-way dialogue* Motivates team to achieve departmental goals* Completes interviews for department* Coaches Managers primarily to coach and develop Supervisors* Conducts weekly Manager meetings or 1-on-1's* Conducts leadership development as needed to grow talent pipeline* Facilitates and innovates organizational training and development plans for continuous improvement and growth* Analyzes monthly business trends (FCR, IPO, Food Cost, Labor Cost, Data)* Analyzes and utilizes customer metrics (CEM, Servicepoint)* Analyzes daily and weekly data (Hotschedules, Cares)* Analyzes monthly data (Food Cost, Labor Cost, Budgets)* Analyzes quarterly and weekly business trends* Tracks waste* Creates long-term plans to drive results* Creates long-term plans to achieve organizational goals* Creates and stewards focused space to accomplish projects and operations work* Leads and champions organizational change and innovation* Creates streamline systems for LEAN efficiency* Coordinates projects for implementing systems with team* Other duties as assignedEssential Functions:* Fluent English* Ability to stand for long periods of time* Ability to lift 30+ lbs regularly* Serv-safe CertifiedWorking at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.