Senior Consultant, Demand Integrations

Who We AreCint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.We are feeding the world’s curiosity!Job DescriptionThe OpportunityCint is looking for a Senior Consultant for our Demand Integrations Team, focussing on Cint built integrations and custom solutions, reporting directly into our global lead. This is a senior role, supporting selected high profile customers across the globe, working closely with our internal engineering team and coordinating with internal stakeholders across various departments.The Senior Consultant will have their own portfolio of global customers, offering them a white glove service. Key for these customers will be to onboard them to Cint’s APIs in a smooth and efficient way and once the integration is live, continue to help customers optimize it to meet Cint’s success metrics.The Demand Integrations team's mission is to support our customers with technical expertise and custom software engineering solutions to develop automated workflows for partners via API integrations.As a Senior Consultant, Demand Integrations, you will be responsible for the success of new and existing integrations and/or custom solutions, the successful roll out of new integrations and the consistent optimization of all solutions in your portfolio.Additional metrics for every Senior Consultant are the health of the customer’s integration, the growth of the customer, and the speed to launch for every new customer.The Senior Consultant works closely with the Demand Integration Engineers, Customers Success teams, Account Management teams and also the stakeholders on our R&D team while also aligning globally with their EMEA/APAC counterparts.Candidates with a can-do attitude, a focus on people, mentoring, and a proactive, hands-on approach, who like to problem solve, creatively review and improve processes, embrace and thrive with change and who work well in a team environment will thrive in this team.Enthusiastic team players will quickly be able to make their mark in our fast-paced and stimulating environment where creativity, personal growth and initiative are encouraged and supported.Remote working is fully supported as the team operates globally with various locations (and remotely). Travel for customer visits and internal team events may be required occasionally.The TeamThe Demand Integrations team is part of the overall Customer Experience Organisation. We work closely with all departments, acting as facilitators between our internal sales and customer success teams and the external customers and their tech teams.We also close the loop between our internal tech and product teams with customer feedback and feature requests to ensure customer voices are heard.The Demand Integrations team supports customers globally. Team members are located in various US and European cities as well as in India. Our team supports three main areas: Cint’s Marketplaces, Measurement and Data solutions, and Optimization & Health.What You Will DoBe the go-to person for internal stakeholders for all initial queries and/or escalations for customers in your portfolioBuild relationships with other departments and key stakeholders internallyBe a role model for creativity and a solution oriented mindsetManage internal changes and support your team and customers through itHave a clear understanding of your customers, their needs, cultural differences and challengesHave a clear understanding of your portfolio’s performance and opportunitiesBe able to review potential new customer’s API documentation and evaluate the complexity for our team to integrate with the customer’s solutionCreate documentation and guidance for our internal engineers for any new and existing Cint built integrationGain an in-depth understanding and knowledge of our internal engineering capabilities and solutions to assist our internal stakeholders with new opportunitiesBuild and manage relationships with customers in your region to drive the health and growth of your customer’s integrationsFor your high profile customers, gain an understanding of your customer’s internal structures, key stakeholders and their business and needsBe able to provide technical guidance to customers during all phases of their integration life cycleCollaborate with other departments on process changes and the rollout of itCreate team and/or company relevant internal documentationBe able to recommend improvements to APIs internally and to your customersInvestigate and resolve customer issues in a timely and professional fashionDevelop a full understanding the industries in which Cint and your customers operate in and be able to promote Cint’s value propositionAbility to understand different and unique customer business models and how an integration with Cint will benefit themPractice superior time management self-discipline to work independentlyQualificationsWhat We Are Looking ForExperience with designing customer specific solutions based on internal techWorking with API integrationsExperience with onboarding customers to a tech solution and being aware of a customer life cycle beyond the onboarding processTechnical experience relating to REST APIs, API implementation, platform-to-platform integrationsAbility to focus on large amounts of data dailyEnjoys solving problems and prefers analytical methodsStrong communicator and flexible team playerAbility to convey complicated ideas to non-technical stakeholdersTech-savvy. Key features expertise:postman/Brunogit/githubLinuxbasic API troubleshootingbasic code/engineering knowledge and how R&D teams operateBasic understanding of with Grafana, Kibana, opensearchExtremely thorough and detail-oriented in both communication and analysisExperience with SQL, Postman/Bruno, Power BI, JIRA, or Salesforce is a plusMust be able to work in an evolving, fast-paced environment and demonstrate the ability to effectively manage multiple tasks simultaneouslyConfident in speaking and writing in EnglishBonus Points If You HaveBachelor’s degree. (Business administration, information technology, Market Research, computer science, information technology, engineering or related discipline preferred)Familiarity with internet protocols and API frameworks, as well as at least one programming language (Python, JavaScript/Node.js, and/or Go)Awareness of modern software development methodologies, with emphasis on application architecture and API infrastructureAdditional Language skills beyond EnglishAdditional InformationAdditional informationThe anticipated annualised pay range for this role is $95,000 to $117,000 with annual on target annual bonus of $9500 - $11,700. In addition, this position is also eligible for the following benefits:Medical, Dental, and Vision insurance options to suit you and your family’s needs401K with company matchingPTO, unlimited sick daysRemote WorkPaid maternity and paternity leaveOur ValuesCollaboration is our superpowerWe uncover rich perspectives across the worldSuccess happens togetherWe deliver across borders.Innovation is in our bloodWe’re pioneers in our industryOur curiosity is insatiableWe bring the best ideas to life.We do what we sayWe’re accountable for our work and actionsExcellence comes as standardWe’re open, honest and kind, always.We are caringWe learn from each other’s experiencesStop and listen; every opinion mattersWe embrace diversity, equity and inclusion.More About CintWe’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth.In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.