Senior Digital/UX Product Manager

Job#: 3034103Job Description:Job Title: Product Manager (Digital Solutions)Our OpportunityWe are seeking a Product Manager to join a team responsible for defining, delivering, and managing digital solutions, including critical initiatives focused on digitizing paper-based forms. This team is deeply client‑focused and committed to delivering best‑in‑class digital experiences that make every interaction simple, intuitive, and efficient.You will collaborate closely with User Experience, Design, Business, and Technology partners across the enterprise to build digital experiences that solve real client needs and support operational excellence.Role OverviewIn this role, you will work closely with stakeholders across the firm to understand, evaluate, and prioritize business needs, translating them into high‑quality digital solutions. You will play a key role in managing the product backlog across a suite of digital products and ensuring alignment between strategy, execution, and client outcomes.If you are passionate about digital products, thrive in cross‑functional environments, and excel at analyzing and clearly documenting complex requirements, we’d love to hear from you.Team ResponsibilitiesStrategy: Set a clear and ambitious product vision focused on designing reusable utilities that support multiple client journeys. Execution: Own all aspects of technology product development, from definition through implementation, driven by a prioritized backlog of features. Client Focus: Develop a deep understanding of client and operational needs, build strong stakeholder relationships, and help shape business strategy. Digital Experiences: Partner with Design, Technology, and Business teams to deliver digital experiences clients are passionate about. What You’ll DoRequirements Gathering & Definition Lead requirements gathering for new digital web form capabilities, translating business needs and analysis into detailed functional requirements (data elements, validations, conditional logic, and exception handling). Ensure requirements reflect end‑to‑end client and operational journeys and support digitization goals (e.g., reducing NIGO and simplifying experiences). Partner with UX and Technology teams to refine requirements into scalable, reusable solutions aligned with platform standards. Collaborate with cross‑functional partners (Product, UX, Technology, Operations, Client Experience) to define target user experiences and supporting requirements. Strategy, Prioritization & Backlog Management Analyze high‑volume and high‑impact paper forms to identify digitization opportunities and inform sequencing decisions. Partner with stakeholders to prioritize work based on volume, impact, complexity, and feasibility. Translate business priorities into clear feature definitions and delivery roadmaps. Cross‑Functional Execution & Delivery Partner with UX, Technology, Operations, and Client Experience teams to define and deliver digital form solutions. Drive alignment across teams to ensure shared understanding of scope, priorities, dependencies, and timelines. Support rollout of digital capabilities, including sequencing and readiness planning. Risk, Reporting & Governance Identify risks, dependencies, and tradeoffs across workstreams and proactively drive resolution. Track and communicate progress, outcomes, and risks to leadership. Ensure delivery aligns with OKRs, success metrics, and overall program goals. What You Bring Experience as a Product Manager or Product Owner supporting digital products, platforms, or operational initiatives. Strong ability to define product strategy, manage backlogs, and drive execution. Proven experience partnering across Product, Technology, UX, Operations, and Client Experience teams. Excellent written and verbal communication skills, with the ability to influence and align stakeholders at all levels. Demonstrated ability to manage multiple priorities and deliver results in a fast‑paced environment. Experience with forms digitization, workflow automation, or enterprise platforms preferred. Financial services experience is a plus, but not required. EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.© 2026 Everforth, Inc. All rights reserved.Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.NYSE: EFOR4400 Cox RoadSuite 200Glen Allen, Virginia 23060Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.