Service Advisor at Vallejo Chrysler Dodge Jeep Ram

Service Advisor duties and responsibilitiesA Service Advisor handles various duties and responsibilities for the car dealership and its customers. Their main role is in a customer services capacity, ensuring that the dealership’s customers are satisfied with the services they receive. Service Advisors handle responsibilities that also include:Welcoming customers and explaining the services that the car dealership offers themListening and documenting customers’ car problems and passing the information to the mechanicsConsulting with mechanics about repairs and possible alternatives to expensive workAnswering questions about service outcomes (after consulting with the mechanic if necessary)Liaising with customers and mechanics to schedule car check-ups and service appointmentsAdvising customers about warranty protections and potential cost savingsEstimating car repair costs and the time it will take for repairs to be completedHelping customers decide between part exchanging a car and fixing it through the workshopVerifying if the cars brought to the dealership have insurance coverageTesting drive cars to confirm repairs have been done correctlyResolving possible customer complaints after repair services are offeredWe offer:Excellent pay structureOpportunities for advancementMedical benefitsDental, vision plansWork RemotelyNoEducation:High school or equivalent (Preferred)Job Type: Full-timePay: $36,000 - $160,000.00 per yearWe are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.