Safety Ambassador

At Golden Gaming, LLC , we don't just offer jobs - we build careers. In a business that's often about flash, we're the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we're powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you'll find real opportunities here - and a team that's as invested in your success as you are.Job Description Summary:Summary:As the Safety Ambassador, you play a critical role in creating a safe, welcoming, and enjoyable environment for all guests and team members. You are the first point of contact at the facility, ensuring each guest is greeted promptly and appropriately while upholding all safety protocols and operating procedures. Your professionalism, vigilance, and commitment to exceptional service contribute directly to the casino's safety standards, guest satisfaction, and overall operational success.Job Description:Essential Functions and Responsibilities:Provide timely and courteous guest service consistent with the company's guest service cultureGreet guests upon arrival, verify valid ID, and ensure all guests are at least 21 years of age to enter the facilityMonitor and maintain headcounts of guests entering and exiting to ensure venue capacity limits are not exceededIdentify guests who may be showing signs of illness and follow established protocols, including temperature checks and guest service supportAnswer guest questions accurately regarding the property, events, and services, and ensure unique needs are accommodated with professionalism and careEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the positionProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standardsPerform other duties as assignedQualifications:1 year of experience in a high-volume guest service or public safety role preferredAbility to follow instructions and complete tasks accurately in a fast-paced, high-traffic environmentStrong verbal communication skills and a calm demeanor under pressure or in emergency situationsCommitted to fostering a respectful, inclusive, and safety-conscious work environmentAbility to read and interpret safety rules, operating procedures, and policy manualsRequirements:This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuanaAt least 21 Years of AgeHigh School Diploma or equivalent requiredAbility to effectively communicate in English, both written and verbalObtain and maintain all work cards as required by the companyVerify right to work in the United StatesWork Cards:Alcohol Awareness CardNevada Gaming RegistrationPhysical Requirements:Occasionally push/pull up to 75 lbsOccasionally lift and/or carry up to 75 lbs. at floor, knee, waist, and chest levelsFrequently squat, kneel, reach, bend, and twistRegularly stand and walkAbility to communicate using in-person speech, radios, and telephoneAbility to hear, understand, and distinguish speech and/or other sound in personAbility to distinguish between shades of colorAbility to use tools or equipment requiring a high degree of dexterityAbility to run or jog when required in emergency situationsAbility to ascend/descend ladders, scaffolding, or rampsWork Environment Potential Conditions:IndoorOutdoorSmokyNoisyBright flashing lightsExtreme hot cold temperaturesExposure to dust, fumes, and/or gasesDisclaimer:The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one?If you're looking for more than just a job - and want to be part of a team that values integrity, impact, and opportunity - we'd love to hear from you.