Climbing Programs Manager

At Movement, our core values of partnership, inclusion, passion, innovation, and integrity are at the heart of everything we do. We're not just a climbing gym - we're a community that's dedicated to transforming lives through climbing, yoga, and fitness and sharing that vision with as many people as we can. As the country's largest network of climbing gyms, we're building an extraordinary team that's committed to growing our business, our value to our members, our future customers, and our industry.By expanding our community, we can create rewarding career paths for our team members, continually improve the customer experience, build a sustainable business for the long term, and give back to the communities we are all a part of. We're looking for passionate, resilient, and business-minded enthusiasts who share our values and want to join us in not only leading the climbing industry but defining it!JOB SUMMARYThe Climbing Programs & Youth Team Manager is focused on teaching, supporting, and indoor gateway programs, adult climbing programs, and the youth team. This individual will report to the Director Team and work closely with them to cultivate a team of skilled climbing instructors and coaches, create a program calendar that fits the needs of the community, and support Movement's mission and core values as they relate to climbing programs and youth team. As with all managers, they are expected to embody the Movement's mission and core values, leading by example to their staff. The Climbing Programs & Youth Team position may operate in one or across multiple Movement facilities, depending on the size of programs in the facilities.JOB RESPONSIBILITIESTeach the full breadth of gateway and adult instructional programs at Movement (as needed)Craft and share vision to other instructors, team members, and customers about programmingEnsure excellent customer service and delivery of instructionManage the climbing programs in their facility in partnership and with oversight of the Gym Director, including but not limited to:Partner with Gym Director team to strategize on gyms programming needsScheduling team membersManaging private lesson requestsManage Group Program requestsCreating monthly program calendars with the goal of expanding and/or maximizing class enrollment and accessibility to our customer baseHiring instructors, and providing new hire training with your gym trainers and ongoing mentorship to cultivate a team of skilled and passionate instructors and trainers who foster Movement's mission and valuesEvaluating instructors and private coaches and determining their eligibility for promotions or raises based on instructional performanceMonitoring and quality control of courses including responsibility for performance reviews for key instruction positionsManage the Climbing Program business unit at that facility, working to meet financial goals including overall revenue targets and comp/rev percentages which support the program and gym overallAssist Programs Leadership with creating new curricula, instructor training tools, and other resources that will support continued growth of Movement programsDrive local (in-gym or out-of-gym) marketing initiatives to support enrollment in programs. Includes using templates to create flyers, tabling promotions, and partnering with regional marketing coordinator and director team on wider initiativesReports to the Gym Director and works closely with the Director of Programs to develop the team program in line with overall Movement visionAssist in recruiting, hiring, training, and mentoring a cohesive team of Coaches and Team Coach Supervisors who collectively embody Movement's values (Innovation, Passion, Partnership, Integrity, Inclusion) and provide high quality programming for youth athletesWork closely with Coaches and Team Coach Supervisors to develop training plans that ensure development of each athlete's personal and team-oriented goals across all levels of the TeamCoach two to four days a week either as part of ratio or as a floating coach, and attend competitions and events as neededProvide supervision for youth climbers who will be bouldering, lead climbing, and belayingProvide effective and timely communication between coaches, parents, directors, and gym membersEnsure that backend administration and organization of team program is taken care of in a timely and effective manner. This includes effective communication with new prospective athletes, handling membership issues, scheduling staff, tracking belay and other safety trainings, ordering team clothing and other supplies, etc.Manage the Youth Team business unit at that facility, working to meet financial goals including overall revenue targets and comp/rev percentages which support the program and gym overallSchedule mock comps, training camps, social events, and other team functions that foster and support a healthy and inclusive team cultureInnovate by identifying ways to improve the team program, the gym, and Movement's vision for programs, and work with the Gym Directors, Director Team, and other Team Managers to grow our community in a way that maintains alignment between gyms and programsJOB REQUIREMENTSConsistent positive energy and empathyExcited to welcome individuals of all backgrounds and abilities into the climbing communityIncredible customer service skills, attention to detail and extensive experience with instruction, facilitation, and training staffA knowledgeable expert in the art of rock climbing, and an experienced climbing coachPassionate about refining their own instructional style, and teaching others to do the sameDriven to build community around becoming a better climberStrong leadership skills and the ability to effectively communicate team goalsAbility to effectively balance a range of administrative tasks and deadlinesAbility to build and lead a high-performing teamSolid computer skills (web-based applications, Word, Excel, POS applications)Experience working to meet financial targets and staying on budget strongly preferredMust coach in staffing rotation, including Peak Performance Team (PPT) practices, Youth Team practices, and youth climbing campsQUALIFICATIONSVision: Guides development and helps execute a compelling vision in alignment with the company's mission, values, and goals; understands and makes empowered decisionsLeads Change: Leads change effectively to gain support and buy-inRecognition: Encourages contributing thoughts and ideas, recognizes, and appreciates the contributions of allHumility: Leads with humility by demonstrating a strong self-awareness and a willingness to seek input, partner with others, and listen to constructive feedbackAccountability: Builds a culture of accountability for actions and decisions; follows through on commitmentsIntervene: Intervenes appropriately when others are not upholding diversity and inclusion practicesCelebrate Diversity: Promotes celebrating diversity in all facets; proactively creates a diverse community that acknowledges individual perspective and promotes sharing and listening to diverse ideasAbility to define and create a positive team culturePassion for developing coaches and young athletes in a way that emphasizes fun and fosters a love of the sport and the climbing communityExperience with competitive youth climbing programs. Experience with USA Climbing including local and championship events is preferredExperience planning and implementing a training schedule for youth athletesStrong climbing and training background, and knowledge of climbing techniquesSelf-motivated and organizedExcellent written and verbal communication skills. Ability to communicate professionally and effectively with athletes, coaches, parents, and gym leadershipSolid computer skills (web-based applications, Word, Excel, POS applications)Flexible schedule, able to travel for competitions and events, some weekends requiredUnderstands and embodies Movement's Core Values, and is a sound mentor for the youth on climbing team as well as an example for the other coaches and employees to followCurrent USA Climbing Coach membership, or ability to obtain this immediately upon hire, is required, including Safesport, First Aid, and CPR certifications, and also the ability to pass a background checkPersonal Training Certification or equivalent experience is an added plus, but not requiredExperience with managing budgets or meeting financial targets strongly preferredAbility to define and create a positive team culturePassion for developing coaches and young athletes in a way that emphasizes fun and fosters a love of the sport and the climbing communityExperience with competitive youth climbing programs. Experience with USA Climbing including local and championship events is preferredExperience planning and implementing a training schedule for youth athletesStrong climbing and training background, and knowledge of climbing techniquesSelf-motivated and organizedExcellent written and verbal communication skills. Ability to communicate professionally and effectively with athletes, coaches, parents, and gym leadershipSolid computer skills (web-based applications, Word, Excel, POS applications)Flexible schedule, able to travel for competitions and eventsUnderstands and embodies Movement's Core Values, and is a sound mentor for the youth on climbing team as well as an example for the other coaches and employees to followCurrent USA Climbing Coach membership, or ability to obtain this immediately upon hire, is required. This includes Safesport, First Aid, and CPR certifications, and also the ability to pass a background checkPersonal Training Certification or equivalent experience is an added plus, but not requiredExperience with managing budgets or meeting financial targets strongly preferredADDITIONAL INFORMATIONThis is a part-time hourly position.Benefits include free membership, in-gym discounts, guest visits, and pro-deals.Starting range is $25-27 with flexibility based on experience.This job opportunity will close on May 7th, 2026.Movement is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.