Tax Filing Senior Delivery Analyst

Join us on a journey of endless possibilitiesAt Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.Learn more at www.stradaglobal.comTo learn more about us, visit stradaglobal.comTax Filing Senior Delivery AnalystJob DescriptionOversee daily administration of tax filings for assigned legal entities including distributions of tax remittances according to tax jurisdiction guidelines. Manage client delivery across Tax filing Shared Services and work to mitigate escalations. Respond to Client and Client Team inquiries. As Tax Filing Senior Analyst duties include, but are not limited to, the following:First point of contact in Tax Filing for clients and client teams Liaison with Client and Payroll Client teams - for items including but not limited to – (1) coordination of amended returns for W-2Cs, (2) for questions on notices that need research from Payroll, (3) Payroll schedule and calendar, (4) interface file submission Facilitate client meetings Educate clients and provide subject matter expertise for payroll tax filing Mentor and support colleagues Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery. Approve checklists – work checklist queue Coordinate testing for updated interfaces Variance analysis control point when issue needs escalation or analysis Review EFT setup to make sure all deposits set up for EFT payment where possible Monitor and communicate “Applied for” statuses to the client. Communicate penalty and interest report to clients Respond timely to inquiries from Client/Payroll teams – represent TFSS in meetings Support and provide timely research on compliance and regulatory issues. Escalates when additional support is needed. Monitor metrics and be responsible for identification of process or other issues and provide suggested resolution to management Recognize need for process improvement and communicate to management; Support any process improvements/changes Coordinate and/or provide needed training for new associates or processes Respond to client communications and escalate to Operations Service Manager when needed Meet periodically with Operation Services Manager and report metrics and any delivery issues Support implementation of new clients Support and oversee delivery operations, including Tax Filing suppliers. Compile, report and analyze metrics Ability to problem solve and using tax knowledge and experience  Education And ExperienceHigh School Diploma and 4 years' experience in tax filing Demonstrated strong verbal & written communication skills required 3+ Years of Payroll Tax Filing experience 3+ Years client interaction and management Proficient in Excel, i.e. pivot tables, vlook-ups, macro development, etc 2+ years’ experience with tax filing software required Master Tax experience highly preferred ADP Smart Compliance experience desired At Strada, Our Values Guide Everything We DoAnticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right. Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right. BenefitsAt Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.Our commitment to Diversity and InclusionStrada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.Diversity Policy StatementStrada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. Applicants may request a reasonable accommodation by contacting their recruiter.Authorization to work in the Employing CountryTo be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.Salary Pay RangeMinimum - Maximum$61,950.00 - $115,050.00Pay Transparency Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Strada makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.DisclaimerNothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.Strada provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Strada is committed to a diverse workforce and is an affirmative action employer.