Semiconductor Account Coordinator

Ascentec Engineering is hiring! We are an industry leading, AS9100C certified contract CNC machining services and assembly provider focused on low to medium volume production runs. Currently we are seeking a Semiconductor Account Coordinator to coordinate production and scheduling using an ERP system (Epicor). The selected individual will synchronize the ERP system with the customer portal, coordinate job movement within production to align with customer needs and expectations, and schedule orders within different groups.This position is on site (not remote/not hybrid) and not eligible for Visa sponsorship.RequirementsJOB RESPONSIBILITIES: To include but not limited to the following:Prepares and updates daily schedules for resource groupsWork with the customer portal to align the needs of the customers to the orders within the systemInteract with all production departments to expedite/de-expedite customer requirementsCommunicate schedule improvements/delays to customer through reports and customer portalsCoordinate work orders in processEnsure on-time deliveries for all acknowledged and confirmed POsCommunicate discrepancies and potential schedule misses to customerSupport the overall health and improvement of the ERP system.Support MRB process with appropriate response to issues with internal and supplier quality.Support NPD/SMU launchesJOB QUALIFICATIONS / EXPERIENCE AND TECHNICAL SKILLS:High School Diploma or equivalentOne year of experience in production, scheduling, or customer serviceKnowledge of lean concepts and kanban replenishment techniques such as complex mixed model flow, supermarkets, level loading, pull signals, min-max levels, Vendor Managed Inventory is preferred.Ability to perform complex problem solvingStrong analytical, statistical and critical thinking skills Advanced experience with MS Excel and MS Word is preferredExcellent skills in interpersonal relationships, communication and teamwork.Excellent communication and presentation skills with the ability to speak and communicate effectively with both senior management and production.Work independently and possess a high level of self-motivation and initiative.Advanced knowledge of Epicor ERP preferred (or equivalent advanced knowledge of a comparable ERP software required)PERSONAL QUALIFICATIONS:Enjoys fast -paced and rapidly changing environmentTeam player engaging with a positive attitudeThrives on providing solutions for customer challengesSelf-starter/Self-motivatedProfessional Demeanor and respectful to people in all situationsFlexible and willing to help others as needs and tasks changeFlexible and willing to help others as needs and tasks change oftenCompensation/Benefits:Compensation DOE - range is $50,000 to $78,000 per yearDental and Medical w/vision coverage insurance plans offeredSTD/LTD & Life insurance plans offeredFSA and DCA availablePTO and Holiday payImmediate 100% vesting Safe Harbor 401(k) retirement saving plan with matching contributionsEducational aid program availablePurchase discounts, membership discounts, and many other incentives.The selected candidate will be required to pass a criminal background check and drug screening.ITAR REQUIREMENTS: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.Ascentec Engineering is an Equal Opportunity Employer; employment with Ascentec Engineering is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.Salary Description