Fleet Services Account Manager
Occupations:
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales ManagersSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsSales Representatives, Wholesale and Manufacturing, Technical and Scientific ProductsFirst-Line Supervisors of Non-Retail Sales WorkersIndustries:
Activities Related to Credit IntermediationDepository Credit IntermediationCharter Bus IndustryTaxi and Limousine ServiceSchool and Employee Bus TransportationThe position of Account Manager for the lower 48 east of the Rocky Mountains with occasional travel to the West Coast, is responsible for the business development and sales for commercial specialty fleet upfitting, customizations and fleet maintenance services. With a rapidly growing territory, this ambitious salesperson role must be willing to put in hard work to continue building an existing book of business. Tempest Fleet Services (TFS) is built on providing excellent service and providing premier vehicles to clients. This career position requires strong communication skills, product knowledge, and the ability to cultivate and build long-term relationships. Primary Responsibilities:Identify and cultivate relationships with potential and existing fleet clients, understanding their needs and requirements Build estimates in the field on upfit builds, accessories, service bodies and lift gates Present and sell specialized fleet upfit solutions, mobile maintenance, in-shop maintenance services and customized solutions Ensure customer satisfaction through ongoing communication and relationship management Maintain strategic customer relationshipsWork alongside both fleet and operations to drive sales Negotiate and strategically plan with clientsFollow up with leads and manage the sales pipelineDevelop and implement sales strategies to achieve sales targetsBuild and foster a network of referrals to create new opportunities for territory growthAbility to effectively establish relationships and meet in person with customersObtain new customer accounts and expand current customer accountsEmphasize the features and benefits of TFS’s product offerings, add-ons, and customization optionsAchieve financial performance and revenue goals for TFSSelf-generates leads by contacting prospective clients by telephone, cold call premise visits, networking, and industry eventsDesigns, develops, and delivers sales proposals and presentations on service offeringsWork with accounting teams to efficiently manage all accountsConsistently communicate with the TFS Operations / Fleet department to understand build schedulingEffective communication between customers, fleet management, and other departments as needed to ensure quick response to customer requestsRequired Skills/Abilities:Ability to convert prospects into closed salesPossess a strong understanding and knowledge of the specialized commercial fleet upfitting industry, including different types of equipment, components and customization optionsTechnical understanding of commercial equipment maintenance for in-shop and Mobile servicesTechnical aptitude to understand and explain vehicle maintenance solutionsAbility to estimate upfit builds, accessories to include service bodies and lift gates Ability to effectively explain technical specifications and benefits to clientsStrong sales reporting and analysis skillsStrong team player with the ability to effectively interact with personnel from all aspects of the business unitProactive and decisive contributor for the business with excellent communication skillsAbility to take initiative, anticipate obstacles, developments, and problems by looking ahead to effectively execute responsibilitiesEnsure compliance with applicable laws, regulations, and industry standards.Up to 75% of travel requiredExcellent interpersonal, negotiation, and conflict resolution skillsExcellent organizational skills and attention to detailProven success rate at levels above quotasAbility to prioritize tasks and to delegate them when appropriateAbility to act with integrity, professionalism, and confidentialityAbility to balance persuasion with professionalismProficient with Microsoft Office Suite or related softwareEducation and Experience:BA/BS University degree with a concentration in marketing, promotions, advertising sales, or related field preferredThree to five years of industry sales experiencePhysical Demands:The physical demands described here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following: Frequently required to sit and occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hearOccasionally lift and/or move up to 50 poundsSpecific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focusField Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate, but may be moderately loud in warehouse areas