Call Center /Customer Service Representative

Customer Service / Call Center RepresentativeFive Star Toyota in Milledgeville, GA is hiring a Customer Service / Call Center RepresentativeNo Cold Calls!! Must provide great customer service Hourly plus Monthly Bonuses Full Time with Excellent BenefitsResponsibilities and Qualifications:Answer inbound calls and make outbound calls to our customers to schedule appointments, follow up and reestablish contact.Prior Call Center Experience PreferredMust be comfortable responding quickly to internet, phone and live chat inquiries using email, scripts and templates.Follow up with customers as needed to reset any missed appointments, answer questions and follow up again as needed.Participate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management.Utilize our computer tracking system daily.Previous Customer Service experience a plus!Excellent computer skills a mustValid Driver's License requiredBenefitsMedical, Dental & Vision Insurance401K Plan + MatchShort and Long Term Disability InsuranceLife InsurancePaid time off and vacation - Earn up to 10 Days off Year One!Growth opportunitiesPaid TrainingEmployee vehicle purchase plansFamily owned and operatedLong term job securityDiscounts on products and servicesWe are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.