Assistant Operations Manager

Assistant Operations ManagerJob Description:This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Responsibilities:Assist operations manager with a team of 16 employees across two shifts.Ensure employees adhere to their schedules and perform their duties effectively.Serve as the primary point of contact for clients, addressing any concerns or issues promptly.Monitor and evaluate employee performance, providing feedback and coaching as needed.Conduct regular team meetings to communicate company policies, updates, and goals.Assist in training new hires and ensure they understand their roles and responsibilities.Handle scheduling, attendance tracking, and shift adjustments as necessary.Ensure compliance with airport regulations and safety protocols.Maintain records of employee performance, incidents, and other relevant information.Collaborate with management to develop and implement operational improvements.Must be able to pass PANYNJ badging requirements.Qualifications:Must have similar experience managing multiple employees.Associate or bachelor's in business administration degree is preferredAbility to work contingent on schedule & operational needs.Ability to read, write, speak fluently, and understand the English language.Must be fluent in written, verbal, and communication skills.Must be fluent in Excel, Microsoft, outlook, etc.Skills in:Organizing and leading a TeamCollaboration and consensus buildingAnalyzing problems and formulating sound conclusionsHandling difficult situations with tact and diplomacyOrganization and strategic developmentWritten and verbal communicationBenefits:401(k) matchingDental InsuranceHealth insuranceLife insurancePaid time offVision insuranceOther Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.