Pre-Analytical Supervisor

At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions.Our ValuesWe Seek A Better Way: We pursue bold ideas, embrace complexity, and keep pushing forward.We Make It Happen: We act with urgency, deliver with excellence, and always find a way. We Are Stronger Together: We engage with empathy, align around what's best for Veracyte, and celebrate as one team. We Care Deeply: We show up with integrity, kindness, and respect for one another. The PositionThe Pre-Analytical Supervisor’s primary responsibility is to provide support to all internal and external customers, in the routine functions to ensure client satisfaction and appropriate records and materials management are consistently maintained. This individual must work with staff to employ a team approach. Manages customer/patient support staff and oversees special projects assigned by manager. This position is for our San Diego office.ESSENTIAL DUTIES AND RESPONSIBILITIES include the same tasks as Senior SP in addition to the following. Other duties may be assigned.Responsible for daily operations of sample management which includes pre-accessioning, accessioning, transportation of samples to-and-from outside histology lab and internal laboratory and block returnIdentify problems with specimen types, missing information, etc. and assign the issue to the appropriate ancillary department or in some cases resolve themDemonstrate an understanding of compliance policies related to test ordering, test requirements and rejection criteriaTrack internal and external errors and report deficiencies per protocolsProcessing and maintenance of client supplies with supply vendors and marketing team. (requisitions, shippers, mailers)Responsible for training, coaching, supervision, on-boarding of new hires and development of staffDevelop and monitor on-going performance of employees, provide corrective action and counseling as required.Hold regularly scheduled meetings for dissemination of all department and corporate information to staffManage time and attendance of employeesPrepares schedules and maintains adequate coverageInvestigate/resolve and respond to customer complaintsPrepare metrics for monthly quality meetingsCommunicates effectively with all levels of staffReflects good judgment at all times when determining necessary actions to resolve problemsAdheres to company values, safety and compliance policies and proceduresDemonstrates strong interpersonal skills fostering a positive environmentAssist in the development of SOPs to meet client satisfaction in all areas of responsibilityWork with management team to develop strategic plans to meet commercial goals and objectivePerforms all other assigned duties as directed by supervisorWho You AreTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.EDUCATION And/or EXPERIENCEBachelor’s degree preferably3-5 years’ experience in laboratory accessioningExcellent verbal and written communication skillsPhysical RequirementsRepetitive movement of hands, arms and legsRepetitive movement of fingers (typing and/or writing)Sitting, with occasional walking, standing, stooping and moving aboutExposure to general office environment conditionsTalking and hearingOccasionally required to lift up to 25 poundsThe final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience, skillset, geographic location, industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Pay range$79,000—$85,000 USDWhat We Can Offer YouVeracyte is a growing company that offers significant career opportunities if you are curious, driven, patient-oriented and aspire to help us build a great company. We offer competitive compensation and benefits, and are committed to fostering an inclusive workforce, where diverse backgrounds are represented, engaged, and empowered to drive innovative ideas and decisions. We are thrilled to be recognized as a 2024 Certified™ Great Place to Work® in both the US and Israel - a testament to our dynamic, inclusive, and inspiring workplace where passion meets purpose.About VeracyteVeracyte (Nasdaq: VCYT) is a global diagnostics company whose vision is to transform cancer care for patients all over the world. We empower clinicians with the high-value insights they need to guide and assure patients at pivotal moments in the race to diagnose and treat cancer. Our Veracyte Diagnostics Platform delivers high-performing cancer tests that are fueled by broad genomic and clinical data, deep bioinformatic and AI capabilities, and a powerful evidence-generation engine, which ultimately drives durable reimbursement and guideline inclusion for our tests, along with new insights to support continued innovation and pipeline development. For more information, please visit www.veracyte.com or follow us on LinkedIn or X (Twitter).Veracyte, Inc. is an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status. Veracyte participates in E-Verify in the United States. View our CCPA Disclosure NoticeIf you receive any suspicious alerts or communications through LinkedIn or other online job sites for any position at Veracyte, please exercise caution and promptly report any concerns to careers@veracyte.com