Senior Technical Delivery Lead w/ Active Top Secret or DHS Clearance

InDev is seeking a Senior Technical Delivery Lead to serve as the technical authority and engineering leader for a DHS ServiceNow contract. This is not a traditional project management role. You will lead the technical direction, architecture, and execution of ServiceNow applications while overseeing engineering teams and serving as the primary technical interface to the customer. You will be responsible for driving engineering quality, making technical decisions, guiding architecture, and ensuring successful delivery of complex SaaS-based solutions in a federal environment.YOUR FUTURE DUTIES AND RESPONSIBILITIESCustomer Leadership & EngagementServe as the primary point of contact for delivery teams to the customerLead customer meetings including sprint reviews, status updates, roadmap discussions, and issue resolutionLead design reviews, solution discussions, and technical briefingsTranslate business objectives into actionable technical solutionsDelivery OwnershipOwn technical delivery outcomes (quality, scalability, performance)Ensure solutions are delivered on time, within scope, and with high qualityDrive sprint planning, prioritization, and backlog refinement in collaboration with Business Analysts and Solution ArchitectsMonitor progress, identify risks, and remove blockersEnsure alignment between customer requirements and technical implementationTechnical ExpertiseMaintain strong understanding of the product architecture, capabilities, and limitationsPartner with Solution Architects to design scalable, high-quality solutionsDrive architecture, data strategy, and integration approachesOperational ExcellenceTrack delivery performance using KPIs and metricsDrive process improvements across delivery workflowsEnsure documentation standards and governance requirements are metTeam LeadershipLead and mentor cross-functional team membersFoster accountability, collaboration, and continuous improvementQUALIFICATIONSBachelor's Degree in Computer Science, Information Systems, or a related field10+ years of software engineering, architecture, or technical leadershipProject Management Professional (PMP) CertificationStrong technical background (software engineering, systems architecture, or similar)Deep understanding of SaaS platforms (ServiceNow preferred)Strong understanding of system architecture, APIs, integrations, and cloud platforms (AWS/Azure/GCP)Experience with KPI tracking, roadmap planning, scope definition, and timelinesExperience leading engineering and cross-functional teamsProven ability communicating complex technical conceptsCustomer-facing experience with enterprise clientsDeep understanding of software development lifecycle (Agile/Scrum preferred)Strong problem-solving and decision-making skillsStrong communication, presentation, and organization skillsNICE TO HAVESExperience with ServiceNow Government Community Cloud (GCC)Proficiency in agile tools including Jira and ConfluenceFamiliarity with Power BI, creating reports and dashboardsExperience with Section 508, FISMA, and FedRAMP requirementsScum Master CertificationClearance: U.S. Citizen; Active DHS Clearance, DoD Top Secret Clearance, or Q-level Clearance.WHY INDEVInnovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.If you're ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let's shape the future together.