Business Support Analyst

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwideThroughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.About the role:Review and reconcile reports, transactions by comparing and correcting data.Create tracking metrics and reports including but not limited to quarterly forecasts and quarterly operating reports among others in compliance with contractual terms Manage day-to-day operation to support business operations for internal cross-functional communications.Analyze process improvement opportunities such as developing automated reporting templates/ applications Contribute to team efforts by accomplishing ad hoc work as neededKey responsibilities:Assist account manager/sales team to meet the performance target to provide an efficient and comprehensive serviceSupport account manager/sales team in handling of inquiries, orders, issues, shipment, tracking, reports, and general follow-upWorks cross functionally with manufacturing and management teams and resolving issues timely as requiredProactively interface with customers and serve as a point of main contact as requestCoordinate sales related activities and maintain/monitor accurate data with efficiencyPrepare sales operation reports and presentation materials as requestSupport sales administrative related functionsExercise creative thinking and apply experiences to improve processes as needed Minium Qualifications:Minimum 2 years of experience in a business analyst. Education: BA/ BS preferred in Business, Economics, Engineering or FinanceResponsible, reliable, proactive, self-starter, and independent. Comfortable with fast-paced environment.Solid communication skills. Must be able to articulate and communicate complex data information or issues to executives, external stakeholders, and internal team members. Required:Outstanding analytical skills and exceptional attention to detail.Advanced in Microsoft Excel in addition to working level knowledge of other MS Office products such as Word and PowerPoint and SAPExperience in B2B & distribution business model, tech industries preferred Previous experience supporting sales management preferred and bachelor’s degree preferredPreferred Qualifications:Self‑driven, results‑oriented sales able to manage and triage conflicting priorities under tight deadlines.Experience working with cross‑functional teams and leading field service or project‑delivery groups.Ability to present complex solutions clearly.Bilingual in Mandarin is a plus.Benefit at Delta Electronics Americas: Life at DeltaEEO Statement: Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.Salary for this role would be in the range of 70-85k plus bonus and benefits.