Digital Project Manager

Our Client, an EV Manufacturing company, is looking for a Digital Project Manager for their Palo Alto, CA/San Francisco, CA /Remote location.Responsibilities:Own Enterprise IT communications end-to-end — from messaging strategy and executive alignment through launch, adoption, and post-go-live reinforcementLead OCM communications workstreams for high-stakes IT initiatives (system migrations, platform rollouts, policy changes), tailoring messaging for both technical and non-technical audiencesManage recurring operational comms including maintenance windows, incident/outage updates, and proactive service advisories — maintaining timeliness, clarity, and a consistent IT voiceOwn and govern key IT communication channels (Slack, Google Sites, Confluence, newsletters) with accountability for content quality, cadence, and multi-modal audience engagementTranslate complex technical concepts into clear, digestible content for audiences ranging from software engineers to frontline employees — applying strong visual and storytelling instinctsPartner cross-functionally with Enterprise Applications, Cybersecurity, Network Infrastructure, and DevOps to develop communications that reflect each domain while maintaining a cohesive IT brandBuild and maintain a communications governance framework — templates, editorial calendars, channel standards, and approval workflowsUse AI tools and automation to scale recurring communications and reduce manual lift over timeRequirements:5+ years in communications, program management, or change management — with 2+ years inside a tech organization or start-upProven ability to write for both technical (developer/engineer) and non-technical (business/end-user) audiences on IT platforms and projectsExperience leading or contributing to OCM workstreams on complex IT projects (enterprise app rollouts, infrastructure migrations, platform consolidations)Strong visual communication skills — eye for design, layout, and ability to produce or direct polished multi-modal content (written, visual, audio/video)Hands-on experience with Google Workspace (Gmail, Google Groups, Google Sites, Slides) and Atlassian tools (Jira, Confluence, Loom)Comfortable in a Slack-first environment, writing for modern, short-attention-span audiencesFamiliarity with PROSCI or equivalent OCM methodologiesFamiliarity utilizing AI tools (Claude, Gemini, NotebookLM, Glean, etc.) to rapidly draft and refine communicationsPreferred QualificationsPROSCI Certified Change Practitioner (CCP) or equivalent certificationExperience building AI-assisted communications workflows for drafting, scheduling, and governing recurring commsBackground managing a branded internal IT communications program (newsletter, intranet, digital signage)Experience in a fast-paced manufacturing, automotive, or consumer tech companyFamiliarity with ITIL frameworks as they relate to incident and service communicationsProficiency in visual design tools (Figma, Canva, Adobe Creative Suite, or Claude Design)Comfortable presenting to senior IT and business leadership with comms effectiveness dataWhy Should You Apply?Excellent growth and advancement opportunitiesICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.