Elite Card Relationship Manager

Job Title: Elite Card Relationship ManagerOverviewWe're looking for a detail-driven professional with a strong commitment to delivering an exceptional client experience to join our Treasury Management team as an Elite Card Relationship Manager. This is a high-touch, high-visibility role supporting our most valued credit card clients, where service, precision, and follow-through directly shape the client experience. You'll sit at the intersection of sales, operations, and client servicing, ensuring that our Elite Credit Card program runs seamlessly while delivering a concierge-level experience to high-net-worth clients.If you thrive in fast-paced environments, enjoy owning both the client relationship and the operational details behind it, and take pride in making complex processes feel effortless for others, this is a role where you'll have real impact.What You'll DoDay in the Life – As the Elite Card Relationship Manager, you'll serve as a trusted partner to our Treasury Management sales team and leadership, supporting the full lifecycle of our Elite Credit Card program. You'll help onboard new clients, structure their card programs, and ensure they are set up for long-term success with both the product and our digital tools.You'll also act as a primary point of contact for Elite clients, guiding them through implementation, answering questions, and ensuring they feel supported long after onboarding. Internally, you'll manage critical reporting, oversee referral payout tracking, coordinate annual rebate processes, and partner closely with credit card operations to ensure accuracy and timeliness across all program activity.This role blends client-facing relationship management with behind-the-scenes operational ownership, requiring someone who can move fluidly between high-touch service and detailed execution.What it TakesExperience working with high-net-worth or highly relationship-driven client segments in a treasury environmentExceptional attention to detail and organizational skills, with the ability to manage multiple processes simultaneouslyAdvanced proficiency in Microsoft Excel and reporting toolsStrong communication skills with the ability to explain and train others on technology platformsProven ability to work cross-functionally and manage internal and external stakeholdersBonus PointsPrior experience in banking, treasury management, or credit card operationsFamiliarity with platforms such as Director, Navigator, RightSignature, or similar systemsExperience supporting product onboarding, implementation, or client servicing in a financial envirWhat we can offer youMedical, dental, vision, STD, LTD, Life insurance, etc.17 days paid time off, 11 paid holidays and bereavement leaveEducational assistance programWellness benefitsLife event coveragePaid parental bonding leaveService awardsFinancial benefits including 401(k) match, stock purchase plan and moreNational and local discounts on everything from computers and vacations to phones and retail shopping.Logo wear discountsFree checking account, checks and discounted bank servicesThis position is available at the following locations1311 W 12th Ave, Jasper, IN 4754621 SE 3rd Street, Evansville, IN 47708313 Frederica Street, Owensboro, KY 42301430 North Hamilton Road, Whitehall, OH 43213About UsGerman American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.J-18808-Ljbffr