Program Manager

Program ManagerMetro DC AreaAs a consultant at Partner Forces, you will serve as a trusted advisor to our clients' day in and day out. You will have the opportunity to collaborate with your colleagues, our partners, and our clients to ideate, initiate and complete tasks, projects, and initiatives. You will work on mission-oriented projects, where you will bring forward actionable insights, solve complex problems, and thrive on delivering meaningful solutions.Partner Forces is grounded in our core values of integrity, excellence, positivity, candor, determination, and teamwork. Our culture is a reflection of this, ensuring that we:Apply solution-oriented thinking to challenges and opportunities.Thrive by remaining agile and embracing change.Work to create an environment where everyone feels welcome and valued as teammates and contributors. Bring out the best in others by applying sound judgment and exuding principled genuineness.Embrace a continuous learning and growth mindset.Encourage an open dialogue even when it is hard.Continuously promoting teamwork and collaboration to achieve the best outcomes for our clients and teamsAs an employee at Partner Forces, you'll join a team of consultants who share a passion for prioritizing collaboration, crafting solutions to mitigate risk, protecting critical infrastructure and helping our national security and industry partner tackle their most pressing challenges. At Partner Forces, we take our employees' well-being and growth as seriously as we do our mission. You will be challenged every day, but we know that business and individual growth go hand-in-hand, so we offer a wide array of benefits that support the well-being and personal and professional development of our employees.What we are looking for:Partner Forces is seeking a highly organized, operationally strong, and people-focused Program Manager (PM) to lead a high-visibility executive business operations support program supporting senior leadership offices within a dynamic federal environment in Washington, DC. This role will oversee a team providing executive/front office support across multiple leadership offices and operational functions. The PM will serve as the operational lead responsible for staffing continuity, quality control, client relationship management, workforce oversight, and seamless execution of day-to-day support operations in a fast-paced headquarters environment. This is not a traditional back-office PM role. The ideal candidate is calm under pressure, highly responsive, operationally disciplined, and experienced navigating executive-level environments with competing priorities, shifting demands, and high-visibility stakeholders. This position requires strong leadership presence, exceptional communication skills, and the ability to proactively solve problems while maintaining professionalism and continuity of operations.What You Will Do As An Program Manager:Lead day-to-day program operations supporting executive/front office environmentsSupervise, coordinate, and support contractor personnel providing executive operations, scheduling, logistics, travel, onboarding, records, and administrative support servicesServe as the primary interface between Partner Forces and Government leadership stakeholdersEnsure uninterrupted coverage and continuity of operations across all supported officesManage staffing, surge support, coverage planning, onboarding, offboarding, and employee performance concernsDevelop and implement operational processes, quality control measures, staffing plans, and risk mitigation strategiesMonitor program performance metrics, service levels, deliverables, and operational timelinesLead transition-in and transition-out planning and execution, including onboarding coordination, badging/PIV tracking, shadowing, and knowledge transfer activitiesPrepare and deliver weekly and monthly program reporting, staffing updates, operational summaries, and risk assessmentsSupport resolution of escalated client concerns, operational conflicts, and high-pressure situations with professionalism and urgencyMaintain strong awareness of evolving priorities, organizational changes, executive expectations, and operational risksFoster a positive, professional, and team-oriented culture across onsite staffCoordinate closely with internal recruiting and People Operations teams to proactively pipeline and backfill positions as neededQualifications:7+ years of experience supporting federal government operations, executive support environments, or high-visibility administrative programs3+ years of experience managing teams, programs, or operations within a federal contracting environmentDemonstrated experience supporting executive/front office operations in fast-paced or high-pressure environmentsStrong experience managing staffing, operational continuity, and client relationshipsExcellent communication, interpersonal, and conflict resolution skillsAbility to manage multiple competing priorities while maintaining composure and operational disciplineExperience coordinating onboarding, badging, security processing, or workforce logistics within a federal environmentStrong organizational skills and attention to detailAbility to work onsite full-time in Washington, DCAbility to obtain and maintain a Public Trust clearancePreferred QualificationsPrior experience supporting headquarters/front office environmentsExperience managing executive support, administrative operations, or workforce coordination programsFamiliarity with federal travel systems, records management processes, and executive correspondence workflowsExperience leading transition efforts on federal contractsPrior experience supporting SES or politically sensitive/front office environmentsExisting federal clearance or prior badging experience strongly preferredThe ideal candidate is:Operationally calm and solutions-orientedHighly responsive and proactiveComfortable managing ambiguity and shifting prioritiesProfessional, polished, and confident interacting with senior leadershipStrong at balancing client expectations with team support and operational realitiesAble to build trust quickly across both government and contractor teamsSkilled at keeping teams organized, aligned, and focused during high-tempo operationsProposal/Pipeline NoticeThis is a pipeline position supporting an active proposal effort for a high-visibility federal program opportunity. Candidates selected for this role will be expected to actively participate in the proposal process, including contributing to solutioning discussions, transition planning, and oral presentations as part of the competitive procurement process.Next Steps:If your application looks like a match, someone from our People Operations team will reach out to schedule a phone screening. During this conversation, we will determine if the current or future position aligns with your experience and skills. If things go well, from there you'll meet with members from the project team, including the hiring manager and teammates, and possibly be asked to submit a writing assessment to showcase your practical knowledge. If we find you are a match, you'll get a call offering you the role. While we wish we could hire every great candidate who comes our way, the reality is that we can't. If you are not selected, we will be sure to connect with you and let you know so you can move on with your search. We will also keep your resume for future needs.We look forward to reviewing your application!At Partner Forces, we consider many factors when making compensation decisions, reflecting the unique skills and experiences each candidate brings, as well as organizational and contractual needs. An estimate of the salary range for this role is included here. We believe that salary is just one component of your total compensation package. Our goal is to support your growth and reward your contributions in a meaningful way. We look forward to exploring this further with you during the interview process.Annual Salary Range$120,000 - $150,000 USDThe CompanyPartner Forces, LLC is a management consulting firm specializing in helping homeland security partners tackle their most pressing and complex challenges. We provide holistic, integrated solutions across the homeland and national security enterprise, offering expertise in program development and analysis, stakeholder engagement, strategic planning, technology implementation, security and preparedness assessment, and business process improvement.Partner Forces is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by applicable law. We are committed to fostering a workplace where all employees feel valued and respected. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at recruiting@partnerforces.com.