FCC - SOC/NOC Operations Manager

cFocus Software seeks a SOC/NOC Operations Manager to join our program supporting the Federal Communications Commission (FCC). This position is remote. This position requires the ability a Public Trust clearance.Qualifications: Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related fieldDemonstrated experience managing enterprise-level SOC/NOC operations.Experience in cybersecurity monitoring, incident response, and network operations.Proven leadership in complex, large-scale enterprise environments.Strong understanding of SIEM, threat detection, and operational security practices.Experience supporting compliance frameworks (e.g., NIST, FISMA) and operational reporting.Experience with SIEM platforms (e.g., Splunk), EDR tools, and network monitoring tools.Knowledge of Zero Trust Architecture and modern cybersecurity frameworks.Experience with automation, SOAR, and threat hunting methodologiesRequired Certifications Certified Information Systems Security Professional (CISSP) Or equivalent cybersecurity leadership certificationsDuties: Lead and manage 24x7x365 SOC/NOC operations including staffing, shift coverage, and operational workflows.Oversee event monitoring, triage, escalation, and incident coordination processes.Ensure consistent execution of incident response procedures and escalation protocols.Manage operational reporting, dashboards, and situational awareness activities.Coordinate with cybersecurity, engineering, and compliance teams to ensure integrated operations.Drive continuous improvement through root cause analysis, threat hunting, and process optimization.Maintain SOPs, playbooks, and knowledge base for SOC/NOC operations.Support SLA/KPI performance monitoring including MTTD, MTTR, and response metrics.Lead incident response readiness including tabletop exercises and training.Powered by JazzHR