Site Reliability Engineer

Analytic Partners is a global leader in commercial measurement and optimization, turning data into expertise for the world’s largest brands for almost 25 years.Our holistic approach to decisioning is powered by our industry-leading platform and team of experts, who help leaders make better decisions, faster - unlocking business growth and creating powerful customer connections.With clients in 50+ countries and global offices across New York City, Miami, Dallas, Dublin, London, Paris, Singapore, Shanghai, Munich, Poznan, Sydney, Melbourne, Charlottesville and Denver, we’re growing fast. And we’re looking for top talent to join us in shaping the future of analytics.To learn more about what we do, visit analyticpartners.com - and see why we’re recognized as a Leader in the industry by independent research firms Forrester and Gartner.What You’ll Be DoingOwn the Internal Developer Platform (IDP) as a product, treating engineering teams as customers and optimizing for reliability, usability, and delivery velocityDefine and execute a platform roadmap aligned with business priorities, developer needs, and long-term scalabilityDesign, build, and evolve paved roads for application delivery, including CI/CD pipelines, infrastructure templates, service scaffolding, and standardized deployment patternsBuild self-service capabilities that enable teams to provision, deploy, observe, and operate services with minimal frictionCreate and maintain reusable platform abstractions across AWS and Azure that standardize security, reliability, networking, and observabilityReduce developer cognitive load by abstracting unnecessary complexity while enforcing clear guardrails for security, cost, and compliancePartner closely with application, product, and security teams to embed reliability, scalability, and security by designEstablish and evolve platform standards for logging, monitoring, alerting, tracing, and incident response workloadsDefine, measure, and manage SLIs, SLOs, and error budgets for shared platform servicesDrive the reduction of operational toil through automation, standardization, and platform-first solutionsEnsure shared platform services meet high standards for availability, performance, resilience, and scalabilityOwn system-to-system integration and messaging patterns used across the platformLead capacity planning, demand forecasting, and performance tuning for platform servicesPlan and execute zero-downtime upgrades, migrations, and releases of platform componentsLead platform-level incident response workflows, post-incident reviews, and drive systemic improvements rather than one-off fixesEvaluate incoming platform requests and translate them into scalable, productized capabilitiesMentor engineers and drive platform adoption through documentation, enablement, and technical evangelismParticipate in a 24x7 on-call rotation as an escalation point for platform reliability and availability issuesOperate effectively in ambiguous problem spaces, making sound architectural and product decisions with limited guidanceWhat We Look For In You:Bachelor’s degree in Computer Science or equivalent practical experience4+ years of experience in Platform Engineering, Site Reliability Engineering, DevOps, or Systems Engineering rolesStrong expertise in Linux and Windows operating systemsAdvanced automation and scripting skills using Python, Bash, and/or PowerShellDeep, hands-on experience designing and operating AWS and Azure platforms at scaleStrong experience building and operating CI/CD platforms (Jenkins, GitHub Actions or equivalent)Strong experience with Infrastructure as Code and configuration management (Terraform, CloudFormation, ARM, or similar)Production experience with containerized and orchestration platforms such as Docker and KubernetesIn-depth experience with the HashiCorp ecosystem (Nomad, Consul, Vault)Strong understanding of distributed systems, cloud-native architectures, and reliability patternsExperience designing and operating observability platforms (e.g., Splunk, Sumo Logic, or similar)Familiarity with security and compliance practices, including vulnerability scanning and enterprise security toolingStrong understanding of the software delivery lifecycle, release engineering, and platform lifecycle managementExperience working in Agile / DevOps environments with a strong product mindsetDemonstrated ability to influence without authority, set standards, and drive adoption across teamsExcellent communication skills, able to translate platform capabilities into clear developer valueStrong problem-solving skills with a bias toward durable, scalable solutions over short-term fixesA mindset of continuous improvement, curiosity, and learningComfortable supporting a global, follow-the-sun operation when neededHow We Measure Success:Strong developer adoption and satisfaction with the platform (DX)Reduced deployment friction, lead time, and operational toilPlatform reliability and performance meeting or exceeding defined SLOsConsistent, high-quality service delivery across engineering teamsReduced incident frequency and severity driven by systemic platform improvementsIncreased standardization, automation, and self-service adoption across the organizationOur differentiator is - Our People! We hire the brightest talent and develop them into leaders. We foster a culture of PEOPLE, PASSION and GROWTH.People: We value our people, customers, and partnersPassion: We love what we doGrowth: Unlimited growth means unlimited potentialAP is a customer-focused, team-oriented organization where innovation and results are rewarded, and individuals can chart the course of their own careers.As a woman founded and led company, this has meant supporting a meritocracy where everyone has opportunities to achieve their best and ensure we foster an environment of diversity, equity, and inclusion. In practice this means we will not only work to recruit a diverse workforce, but also maximize the full potential of all of our people. You can read more about our commitment to DEI Here