Short Term Disability Claims Processor

Job Description:Ensure you read the information regarding this opportunity thoroughly before making an application.Assists associates with leave of absence requests and guides them through the processProcesses all leave of absence paperwork according to established procedures and lawsProvides timely and accurate responses to associates and all levels of management concerning day-to-day issues and activitiesAdminister the FMLA policyReview FMLA documentation for accuracy and completenessMake recommendations to approve or deny requests for FMLA based on federal regulationsCoordinates correspondence, forms and other documents via the claim systemContact Providers for clarificationFocus on customer experience to deliver the best experience for our customersDemonstrated ability to deliver accurate, dependable, and trustworthy service to our customers.Requirements:1 year in Short Term Disability, Absence, or Paid Leave claim management, or related health claim field experience desiredClaim/risk management skills and technical knowledge in contract interpretation and administrationAbility to work in a fast-paced environmentSuccess in achieving Individual Development goalsGoal oriented with an ability to organize and analyze informationStrong critical thinking skills, communication, organization and time management skillsProven customer service skillsDemonstrated ability to adapt to the changing needs of an organizationPC skills required (i.e., Windows based environment; Word; Excel; PowerPoint)Benefits:Medical, dental, vision, life insurance, disability insurancePaid Time Off (PTO)401(k) plan with company match (up to 4%)Company-funded pension planWellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needsWork/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, xevrcyc legal matters, education, emotional and mental health, and career developmentEducation Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programsEmployee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service