Customer Service Associate

Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.Responsibilities:Communicate frequent customer suggestions to the team to troubleshootRecord customer interactions and follow up on their experience with our companyMaintain customer accounts and update with new account information as neededWork closely with the sales lead to stay up-to-date on service and product knowledgeAnswer incoming calls on product and service questions, customer complaints, and general customer inquiriesQualifications:Experience working in a customer-oriented atmosphereHigh school graduate, G.E.D. recipient, or equivalentDisplay strong communication skills, active listening skills, and personal skillsAbout Company:Alliance Nationwide Title Agency, LLC is an innovative title agency headquartered in Overland Park, Kansas servicing 42 states.