Retention Agent (Medicare)

Medicare Supplement Retention & Customer Service Specialist Location: Northern Fort Lauderdale (In-Office) We are a well-established Medicare supplement sales office in Northern Fort Lauderdale seeking a sharp, personable, sales-minded professional to join our team. This is a retention-focused role, not cold sales. You’ll work with existing clients to resolve concerns, reinforce value, and protect long-term relationships using your sales skills. What You’ll Do Handle inbound and outbound calls with existing Medicare supplement clients Retain clients through education, service, and relationship building Use sales skills to save accounts, not pressure people Clearly explain Medicare supplement plans Work in a collaborative call-center environment Become licensed and fully trained if not already (we support you from the ground up) Who This Is For Candidates with Medicare sales experience looking for a change Intelligent, coachable candidates who are willing to learn and get licensed Strong communicators who are confident on the phone Sales-minded individuals who can think quickly and connect with clients No Medicare experience required — strong sales ability and communication matter most. We’re Always Adding New Sales Agents We are constantly looking to add new sales agents who naturally fit in our environment — the kind of person who can hit the ground running in an insurance sales office. If you’re someone who understands how to sell anything, regardless of the product, and you thrive in a fast-paced, team-based environment, we want to meet you. Our Culture 25 agents together 4+ years Stable, supportive, high-energy environment Strong community — not a revolving-door call center We work hard and enjoy coming to the office Why This Role We’re serious about offering one of the best health insurance jobs in South Florida — financially and culturally. I’m a friendly, hands-on owner who values honesty, personality, and growth. We want people who want to be part of something positive and long-term. Apply Now Apply on Indeed, then email or text us to let us know you applied. We’re scheduling phone interviews immediately, often within 24 hours. This role is for people who go after opportunity. If that’s you, reach out — we’d love to talk Pay: $25.00 - $30.00 per hour Expected hours: 40.0 per week Work Location: In person