Sales Enablement Specialist
A company is looking for a Sales Enablement - Expansion professional to build and execute strategies for customer success and expansion initiatives.
Key Responsibilities
Design and implement global customer success and expansion enablement strategies
Create and deliver enablement programs for customer success managers (CSMs) and account executives (AEs)
Measure and improve the effectiveness of enablement initiatives to drive adoption and reduce churn
Required Qualifications
4-7+ years of experience in customer success, sales enablement, or solutions consulting in a SaaS environment
At least 2 years in a customer-facing role with experience in driving adoption, retention, and expansion
Technical fluency with the ability to navigate API documentation and discuss technical implementations
Proven experience in building enablement programs from scratch in fast-paced settings
Strong understanding of B2B SaaS customer lifecycle and retention metrics