Information Technology Application Support

Company DescriptionNational HealthCare Corporation (NHC) has been a leader in senior care for over 50 years, committed to providing individualized care that promotes recovery, wellbeing, and independence. With over 80 skilled nursing centers, 26 assisted living communities, and various other facilities, NHC offers a comprehensive range of services, including memory care, rehabilitation, hospice, and homecare. Recognized nationally as an innovator in long-term care, NHC focuses on enhancing the quality of life for patients of all ages through compassion and cost-effective care. The company takes pride in fostering a culture that celebrates life while addressing patient needs through an interdisciplinary approach.Role DescriptionThis full-time hybrid role of an Information Technology Application Support Specialist is based in Murfreesboro, TN, with the flexibility to work partially from home. The role involves supporting various software applications used within the organization, providing technical and application-level assistance, performing root cause analysis, and working closely with internal teams to enhance business processes. The specialist will also help troubleshoot issues and identify opportunities for system improvements to support operational efficiency.QualificationsProficiency in Application Support and Information TechnologyStrong Analytical Skills for problem-solving and troubleshootingTechnical Support experience to resolve system-related challenges efficientlyFamiliarity with Business Processes to identify and implement system improvementsAbility to collaborate in a hybrid work environment (both on-site in Murfreesboro, TN and remote)Excellent communication skills and a customer-oriented mindsetBachelor's degree in Information Technology, Computer Science, or a related field preferredPrior experience in a Home Health and/or Hospice environment is a plusProficiency in HomeCare HomeBase (HCHB) EMR strongly preferred