Program Manager
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Excelerate LLC is seeking a Program Manager with a strong operations background and proven program management experience to lead strategic initiatives in a highly matrixed environment. The ideal candidate is a forward-thinking problem solver who thrives in fast-paced settings, can anticipate risks, and partners effectively across functions and leadership levels. In this role, you will lead work to ensure employees are prepared and changes are implemented with excellence.
Key Responsibilities:
Own and drive cross-functional programs with a wide, strategic view. Anticipate risks and blockers, proactively solve problems, manage mitigation strategies, and ensure timely, high-quality releases. Lead readiness planning and execution for multiple initiatives, ensuring seamless change adoption. Collaborate with product and communications teams to align on changes and messaging. Oversee development of training, UAT, help content, and SOPs. Monitor post-release performance and identify areas for improvement. Continuously optimize change delivery processes for scalability and clarity. Lead change initiatives for a diverse, co-employment workforce. Mentor teams and champion best practices in program delivery.
Qualifications:
- 5+ years in operations and program/project management
- Strategic mindset with high execution and ownership
- Technical understanding of product lifecycles/release cycles
- Experience in large-scale change within matrixed organizations, tech environments being a plus
- Change management experience (preferred)
- Workforce management and co-employment persona experience is a plus
- Strong communication, organizational, and independent problem-solving skills
- Proficient in Google Suite
- Experience with AI tools and Lean/Six Sigma methodologies is a plus
- Proven ability to manage multiple projects and influence cross-functional teams
- Ability to work onsite approximately 1-2 days per week
- Bachelor’s degree required; MBA or equivalent experience is a plus