Part Time Front Desk Associate

MidWest Eye Center Front Desk Associate At MidWest Eye Center, we are committed to your total eye care. Our staff provides an innovative and integrated approach, using state-of-the-art technology, combined with the upmost in personal attention and service. Whether it's performing Lasik or treating retina conditions or removing cataracts, you can be sure of the quality of vision care provided by our team of skilled, caring professionals. MidWest Eye Center's Cincinnati, Ohio and Northern Kentucky locations are easily accessible from the surrounding Tri-state area.The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.$500 Sign-On BonusDisplays high level of professionalism and gives superb customer serviceObtains and reviews patient demographic and insurance information for accuracyVerifies insurance and collects copays, co-insurance, and outstanding balancesEnsures all patient intake forms are signed and completeAnswers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/faxSchedules appointmentsProcesses medical record requests per policies and proceduresCoordinates with Clinical Staff to ensure optimal patient experienceEducation:High School Diploma or Equivalent CertificateRequired Skills:Minimum 2 years of experience in a medical office/health care settingMinimum 2 years of health care insurance experienceStrong computer knowledge and skills with a minimum typing speed of 30 WPMStrong desire to assist others and provide excellent customer serviceMust be highly dependable and organizedOutstanding interpersonal skillsAn impeccably clean, polished, professional imageThe ability to learn quickly, retain training, problem solve and think independentlyPreferred Skills:Understanding of medical terminologyWe offer a competitive benefits package to our employees:401k w/ Match Generous PTO Package 7.5 Paid Holidays Flexible Scheduling Employee Discounts and PerksWe are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.NO NIGHTS, NO WEEKENDS.