Credit & Collections Specialist

Job Title: Credit & Collection Specialist Department: AccountingReports To: Sales Operations Manager- National AccountsFLSA Status: Location: RAE Corporation – Pryor, OklahomaPosition Type: Full-Time | Monday–Friday About Us: RAE Corporation is a leading provider of innovative HVAC solutions committed to delivering unparalleled quality and customer satisfaction. We prioritize fostering a culture of continuous improvement, collaboration, and employee empowerment. Our aim is to create a positive work environment where every team member feels valued, heard, and supported. Role Overview: The Credit and Collections Specialist is responsible for supporting the company’s financial health by managing customer credit, monitoring outstanding accounts, and ensuring timely collections. This role plays a critical part in evaluating credit risk, releasing orders, and maintaining accurate and up-to-date documentation of all collection activities. This position requires strong attention to detail, sound judgment, and the ability to communicate effectively with both internal teams and external customers. The Credit and Collections Specialist works closely with Account Managers, leadership, and customers to resolve payment issues, support order processing, and ensure compliance with company policies and lien requirements. Key Responsibilities:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. New Order Entry Review Check the purchase order for terms, RAE listed as vendor, and PO amount. Confirm the completed Project Information Sheet is included. Enter preliminary or supplier notice notes into the customer order. Initiate advance invoices when needed. New Customer Setup Pull and review the credit report. Reach out to credit and financial references. Determine account terms and credit limit. Maintain credit limits. Evaluate and adjust customer credit limits within established authority levels; escalate complex, high-risk, or high-value requests to management or executive leadership as required. Blocked Orders Review blocked orders and remove blocks when appropriate. Notify account managers of blocks and the reasons for the blocks. Lien Filing File preliminary liens based on state rules. Complete preliminary lien filing when equipment ships. File mechanical liens when needed on outstanding equipment invoices. Invoice Collection Make collection calls on past-due accounts. Desired Qualifications Education & Experience: 2+ years of experience in accounts receivable, credit, or collections required Experience in a manufacturing or accounting environment preferred Skills: Advanced computer proficiency, including Microsoft Office (Excel, Word, Outlook). Strong organizational, analytical, and problem-solving abilities. Excellent written and verbal communication skills. Ability to handle confidential information with discretion. Certificates, Licenses, or Training: On-site training provided. Interaction with Others: Reports directly to the Sales Operations Manager- National Accounts. Must be able to accurately receive, understand, and follow instructions from management. Works closely with internal departments including Sales, Service, and Tax to ensure timely communication and resolution of invoicing and payment issues. Maintains positive relationships with customers, demonstrating professionalism, courtesy, and integrity in all interactions.  Why Join Us: At RAE Corporation, we value precision, accountability, and teamwork. As an AR/Credit & Collection Specialist, you’ll play a vital role in supporting the company’s financial health and customer relationships. You’ll be part of a collaborative accounting team committed to accuracy, innovation, and professional growth in a company that truly values its people.  Benefits: - Health insurance - Retirement savings plan - Paid time off - Professional development opportunities Working Environment: Work is performed primarily in a climate-controlled office setting, with occasional exposure to manufacturing areas and outdoor environments when coordinating events or maintaining exterior office areas. The noise level is typically quiet to moderate. Page Break   Physical Demands  Lift/Carry  Stand  O   Walk  O   Sit  C   Handling / Fingering  ---------------F   Reach Outward  ---------------F   Reach Above Shoulder  ---------------O   Climb  ---------------N   Crawl  ---------------N   Squat or Kneel  ---------------O   Bend  ---------------O   Twist O   10 lbs. or less  O   11-20 lbs.  O   21-50 lbs.  O   51-100 lbs.  N   Over 100 lbs.  N   Push/Pull    12 lbs. or less O   13-25 lbs. O   26-40 lbs. O   41-100 lbs. N   +100 lbs. N N (Not Applicable)  Activity does not apply to this occupation.  O (Occasionally)  Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)  F (Frequently)  Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly)  Occupation requires this activity more than 66% of the time (5.5+ hrs/day)  Other Physical Requirements: Auditory capabilities, visual & speech capabilities The Company has reviewed this job description to ensure that essential functions and primary duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional procedures and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment. The Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.  RAE Corporation is an Equal Opportunity Employer EEO/AA M/F/V/D