Business Analyst

Position DescriptionWork with the project manager and business stakeholders/technical leads to analyze and document business requirements for new ServiceNow processes and align to the project schedule.Work with the ServiceNow development team to validate the solutions for defined customer requirements.Provide assistance to other Business Analysts on the project team as required.Develop procedures, manuals, and other documentation artifacts as needed.Develop User Stories based on business requirements provided by the stakeholders/technical leads.Document current and future processes and workflows.Manage the User Acceptance Testing (UAT) and validation activities.Engage customers/stakeholders to effectively and capture business requirements.Develop Agile User Stories based on customer requirements (as required).Ability to host customer CAM/IRM demos and effectively explain ServiceNow capabilities.Ability to analyze alternatives presented by development team members and provide feedback based on customer requirements.Work effectively in a highly matrix team organization. Skills RequirementsFoundation for Success (Basic Qualifications)5 years of experience as a ServiceNow CAM or IRM Business Analyst5 years of experience in designing and building business processes3 years of experience with process flow documentation creationUnderstanding of Agile software development practicesServiceNow CertificationSolid Business Analyst experience with IT Infrastructure specifically in the area of Risk Management, Continuous Authorization and Monitoring with a good understanding of vulnerability assessments.Experience with using ServiceNow Integrated Risk Management (IRM) modules and Continuous Authorization and Monitoring (CAM), and other modulesNetVision Resources, Inc. (NVR) is a fast growing, IS9001, IS20000, CMMI DEV/2, MBE certified technology consulting and software development firm, based out of the DC Metro area. To know more, please visit: www.netvisionresources.com