Senior Application Specialist
Occupations:
Computer Systems AnalystsSoftware DevelopersInstallation, Maintenance, and Repair Workers, All OtherMaintenance and Repair Workers, GeneralBusiness Operations Specialists, All OtherIndustries:
Continuing Care Retirement Communities and Assisted Living Facilities for the ElderlyPesticide, Fertilizer, and Other Agricultural Chemical ManufacturingJunior CollegesBusiness Schools and Computer and Management TrainingHousehold and Institutional Furniture and Kitchen Cabinet Manufacturing• Performs application maintenance and updates as specified by vendors and industry standards; work includes use of a variety of management, development and support tools for the Dynamix AX 2012 R3 application.• Performs implementations, upgrades and enhancements to Dynamix AX 2012 R3 per business requirements• Provides Tier 1- 3 support functions and issue resolution for Dynamix AX 2012 R3• Elicits and analyzes requirements of relevant application and project work by participating in design sessions with stakeholders, project managers, business analysts and team members.• Creates Knowledge base articles describing troubleshooting steps and procedures• Provides training on application enhancements, modifications and new features including documentation• Analyzes and resolves performance problems including application, database and system related issues• Demonstrates experience in project management, managing third-party vendors, and results-oriented collaboration among project stakeholders