Client Services Manager

JOB DESCRIPTION Client Services Manager: Why take a Client Services Manager role with this company? Leading tech company in the IT management space Promote from within culture This company serves over 25 countries across a wide variety of industries What the Client Services Manager will do: Lead and manage a billing operations team, providing guidance, mentoring, and development opportunities to ensure a high-performing and motivated team. Develop and execute strategies to optimize billing processes and enhance efficiency. Collaborate with other senior leaders across Collections, Sales Operations, Finance, Accounting, and IT to align business operations with company goals and objectives and troubleshoot complex billing issues Generate regular and ad-hoc reports and dashboards to monitor key performance indicators (KPIs), billing accuracy, and operational efficiency. Conduct data analysis to identify trends, patterns, and insights that drive business decisions. What the company needs in the Client Services Manager: Bachelor's degree in accounting, finance, or business 3-5 years of quote to cash operations experience Netsuite and Salesforce experience Advanced Excel experience (pivot tables, vlookups, conditionals) Strategic thinker with the ability to develop and execute long-term initiatives while managing day-to-day operations. #INAUG2024 #ZRCFS