Community Clinical Consultant - Charlotte

The Community Clinical Consultant ("CCC") serves as a trusted connector between under-served communities, healthcare stakeholders, and the Company's clients—advancing the mission to forge meaningful, human-centered connections that improve health outcomes and equity.This role is responsible for building and sustaining trusted relationships within diverse communities, translating complex clinical and health information into culturally relevant insights, and activating community-based programs that increase awareness, trust, and participation in healthcare and clinical research.CCCs operate at the intersection of community engagement, health education, and strategic consulting. In addition to executing programs, they bring forward community insights that inform strategy, shape client engagement, and strengthen the Company’s differentiated approach to health equity.ResponsibilitiesCommunity Engagement & Relationship BuildingBuild, cultivate, and sustain trusted relationships with community leaders, clinicians, organizations, influencers, and other key partners (“Trustmakers”) within assigned territoriesExpand and strengthen the Company’s community network to ensure diverse and representative engagement across priority populationsMaintain long-term relationships that support continuity, trust, and sustained community impactProgram Execution & DeliveryPlan and execute community-based initiatives that align with client objectives and community needsLead multiple concurrent projects, ensuring delivery against timelines, quality expectations, and defined outcomesPartner closely with internal project managers to align on strategy, program design, presentations, and reportingProactively identify risks and address challenges to ensure successful program executionStrategic Insight & Consulting ContributionServe as a subject-matter resource on assigned communities, bringing forward insights that inform program design and client strategyTranslate community perspectives into actionable recommendations that enhance engagement, relevance, and impactIdentify opportunities for innovative partnerships, non-traditional approaches, and sustainable engagement modelsContribute to the evolution of the Company’s community engagement strategies and best practicesMeasurement, Reporting & Operational ExcellenceParticipate in data collection, measurement, and reporting to demonstrate program impact and effectivenessTrack progress against defined qualitative and quantitative metricsMaintain high standards of organization and documentation to support program delivery and team coordinationRepresentation & Thought LeadershipRepresent the Company and its clients as a credible and trusted presence within assigned communitiesDeliver clear, engaging, and culturally responsive presentations to a wide range of audiencesFacilitate discussions, workshops, and community engagements that foster trust and meaningful dialogueSupport cross-project collaboration and provide coverage as needed to ensure team successQualificationsQualifications3–5 years of experience managing community-based, public health, or healthcare-related projectsDemonstrated experience working with under-served and underrepresented populationsBachelor’s degree required; MPH or other relevant advanced degree preferredMust be eligible to work in the U.S. without sponsorshipAdditional Experience / Position RequirementsStrong interest in healthcare, public health, and health equitySelf-starter with the ability to work independently in a dynamic, field-based environmentHigh attention to detail and strong sense of accountabilityAbility to travel up to 40%Additional Skills & AttributesStrong verbal and written communication skills, including presentation and facilitationDemonstrated ability to build authentic relationships and establish trust across diverse communitiesAnalytical mindset with the ability to gather, interpret, and apply insightsStrong organizational skills with the ability to manage multiple prioritiesAbility to operate both collaboratively and independentlyAdaptability in a fast-paced, evolving environmentProficiency in Microsoft Office (PowerPoint, Excel, Word); experience with social media engagement a plus