Customer Service Specialist (Hartford County)

What We're Looking For• Confident communicator• Comfortable working in fast-moving situations without losing focus on the details• Strong time management skills• Basic understanding of marketing concepts and promotional tactics• Able to pivot quickly when plans change and contribute positively within a teamWhat You'll Do• Play an active role from corporate gatherings, functions to brand activations and promotional campaigns• Liaise with third-party vendors• Interact directly with guests to represent the brand• Track budgets and participate in supplier negotiations and contract reviews• Identify and act on opportunities to upsell offerings• Support broader marketing initiatives through promotional materials, and community outreach• Work alongside teammates to brainstorm and develop fresh event concepts and campaign ideas• Deliver responsive, solutions-oriented customer service