Client Relations Manager

Job Title: Client Relations Manager Location: Sherman Oaks, CA Company: CLYQUE About Us: We are a women's direct-to-consumer clothing brand focused on delivering exceptional products and experiences to our customers. As we look to grow, we need a reliable and organized Client Relations Manager to help us streamline our operations and enhance our customer service. Position Overview: We are seeking a motivated and organized Client Relations Manager. This role is crucial in ensuring smooth office operations and providing excellent customer service. The ideal candidate will be responsible for managing customer communications, processing returns, overseeing inventory, and maintaining an organized workspace. Key Responsibilities: - Address all customer service communications via phone, email, and chat. - Process and inspect product returns, ensuring items are repackaged and ready for resale. - Coordinate with our fulfillment center for order processing and returns. - Manage inventory levels and maintain accurate records. - Keep the office organized and efficient. - Troubleshoot any issues that arise related to customer service or inventory. Qualifications: - Previous experience in office management or a related field. - Strong communication skills, both written and verbal. - Excellent problem-solving and troubleshooting abilities. - Proficiency in office software and inventory management systems. - Ability to work on-site for up to 20 hours a week. What We Offer: - Competitive hourly wage. - A supportive and collaborative work environment. - Opportunities for professional development as we grow. Job Type: Part-time Pay: $25.00 - $27.00 per hour Expected hours: 15 – 20 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: Monday to Friday Work Location: In person