Operations Support Specialist

Operations Support SpecialistMavis Tire is looking for a reliable, detail-oriented Store Support Specialist to join our team in White Plains, NY. This role supports key business initiatives by helping gather information, document findings, and work cross-functionally to help contribute to operational improvement.This is a great opportunity for someone who is professional on the phone, highly organized, and comfortable working in a structured environment. The ideal candidate is observant, accurate, and able to communicate clearly.What You'll Do:Conduct structured outreach and information-gathering activitiesDocument findings accurately and thoroughly using internal tools and spreadsheetsStrategizing and collaborating with Mavis employees on routes, inventory pickup, and job detailsHandling customer concerns and requests for information in an expeditious and professional mannerOrganize results into clear, useful reporting for internal team.Support business improvement efforts through high quality documentation and follow-through.What We're Looking For:Strong communication and listening skillsHigh attention to detailAbility to follow structured processes & guidelinesComfortable making outbound calls as part of your daily responsibilitiesProfessional, confident, and courteous phone presenceStrong organizational and time-management skillsComfortable using spreadsheets and web-based systemsPreferred Experience:Administrative, operations, or dispatching experienceRetail, service or sales experienceExperience with Google Sheets, Excel or similar toolsWhy Join This Team:Full time, steady schedule in an in-office settingOpportunity to build experience in operations, reporting, and business support using state-of-the-art tools and resourcesExposure to cross-functional teams and business processesEmployee BenefitsAt Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement.Mavis is an Equal Opportunity EmployerConsistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances.