Support Specialist I

OverviewJoin Our Team at Oklahoma Heart Hospital (OHH)ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.Why You'll Love Working Here:Comprehensive Benefits:Medical, Dental, and Vision coverage401(k) plan with employer matchLong-term and short-term disabilityEmployee Assistance Programs (EAP)Paid Time Off (PTO)Extended Medical Benefits (EMB)Opportunities for continuing education and professional growthPlease note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!We can't wait for you to join our heart-centered team!ResponsibilitiesThe OHH Support Specialist I is responsible for direct support of end-user systems and applications used by the Oklahoma Heart Hospital. Acts as first level support for end-user issues, including: computers, printers, scanners and various production software applications such as Microsoft Office Suite, EPIC, Citrix and other Windows applications. The core of the position is troubleshooting computer hardware and software as a customer service representative.QualificationsExperience: Entry level position. Healthcare related IT help desk experience a plus.Education: High School diploma or equivalent requiredLicensure/Certification: Technical certification preferred.Working Knowledge: Possesses a detailed knowledge of Microsoft operating systems, applications and a broad knowledge of general IT systems across the continuum.As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care.Every team member at OHH plays an integral role in our patients' experience. Theyare the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.The OHH Support Specialist I is responsible for direct support of end-user systems and applications used by the Oklahoma Heart Hospital. Acts as first level support for end-user issues, including: computers, printers, scanners and various production software applications such as Microsoft Office Suite, EPIC, Citrix and other Windows applications. The core of the position is troubleshooting computer hardware and software as a customer service representative.Experience: Entry level position. Healthcare related IT help desk experience a plus.Education: High School diploma or equivalent requiredLicensure/Certification: Technical certification preferred.Working Knowledge: Possesses a detailed knowledge of Microsoft operating systems, applications and a broad knowledge of general IT systems across the continuum.As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.