Microsoft 365 Engineer

THIS IS A 6-month CONTRACT to HIRE role. NO 3rd party or C2C Inquiries please. Only considering DIRECT APPLICANTS who are eligible for W-2 employment. There is no sponsorship available at this time.Microsoft 365 Engineer (Multi-Tenant Environment)Type: Contract to Hire (Client fully intends to convert to FTE provided performance is good.Our client is seeking a Microsoft 365 Engineer to manage and evolve a complex Microsoft 365 environment supporting a portfolio of independent firms affiliated with our client. This role is part of a managed IT service model delivering full-service support to businesses operating within a multi-tenant structure.You will play a critical role in administering, optimizing, and troubleshooting Microsoft 365 infrastructure across a Multi-Tenant Organization (MTO), while partnering closely with IT Operations and driving continuous platform improvements.Key ResponsibilitiesServe as a Global Administrator for the Microsoft 365 platform, supporting:Exchange OnlineEntra IDDefenderPurviewIntuneMicrosoft TeamsOneDrive for BusinessSharePoint OnlineAdminister and optimize a Multi-Tenant Organization (MTO) environment, including:Cross-tenant collaborationIdentity synchronizationGovernance across tenantsManage endpoint provisioning and lifecycle using:Windows AutopilotIntuneEntra IDPerform advanced troubleshooting across the Microsoft ecosystem using:PowerShellMicrosoft GraphPurviewAdmin centersPartner with IT Operations teams to support project delivery and technical initiativesTroubleshoot and resolve user access and cloud service issues, ensuring full validation before closureDrive platform enhancements through structured change management processesMaintain and update technical documentation and knowledgebase resourcesRequired Qualifications5+ years of overall IT experience3+ years of hands-on Microsoft 365 administration with Global Administrator scopeStrong experience across:Exchange OnlineEntra IDDefenderPurviewTeamsSharePointOneDriveIntuneProven experience managing multiple Microsoft 365 tenants in:MSPMulti-firmMulti-Tenant Organization (MTO) environmentsPreferred ExperienceHands-on experience with Microsoft 365-native environments, including:Entra-joined endpointsIntune MDMWindows Autopilot provisioningExperience working in multi-tenant or cross-tenant environments, including:B2B collaborationIdentity synchronization at scaleExperience supporting segmented tenant architectures, leveraging:Administrative UnitsScope TagsAddress Book PoliciesSecurity GroupsStrong knowledge of messaging infrastructure and mail flow, including:Gateway integrations (e.g., Proofpoint)What Makes You Successful in This RoleStrong ownership mindset—you take work through completion and proactively communicate blockersAbility to work independently while collaborating effectively across teamsDetail-oriented with a focus on stability, security, and scalability in cloud environmentsComfortable working in a fast-paced, multi-tenant IT services environment