Alarm Service Technician

Essential Duties & Responsibilities:Service security, fire alarm, access control systems, camera systems and related devices; dismantle and/or reconstruct equipment as needed.Conduct testing and inspections of security and fire alarm systems under maintenance agreements.Troubleshoot and complete necessary repairs.Make connections and adjustments as directed; test the operation of all system components.Conduct site surveys upon request from management.Keep manuals and system documentation up to date.Report completed work, deferred tasks, and items needing further attention or materials to management.Communicate job status or completion with customers (installation or service).Write service and status reports.Submit complete and accurate paperwork in a timely manner, obtaining all necessary signatures.Accurately record travel and service times, complete timesheets, identify warranties, changes, and code issues, and provide thorough job descriptions.Work independently at customer sites with minimal supervision.Perform other duties as assigned by management.Education/Qualifications:High school diploma or equivalent required; technical school training is a plus.Minimum of 2 years' experience servicing commercial security, fire alarm, access control and camera systems is required.Must have a clean driving record and reliable transportation to/from office or job site.Ability to operate hand and power tools safely and effectively.Ability to operate a fleet vehicle safely.Other Duties:Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.Performs other duties as assigned by management.Physical Requirements:Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.Ability to lift 50+ pounds.Exposure to varying conditions including heights, confined spaces, and active job sites.Ability to stand, walk, bend, kneel, and reach for extended periods.Work performed in commercial, industrial, and construction environments.