Operations and Administrative Assistant

Operations & Administrative AssistantOverview: This part-time position assists with client-facing and staff administrative support, coordinating with the Operations Administrator & Inspection Program Manager and MCS team members as needed, in order to carry out MOFGA's certification programs. This position is structured to enhance the functioning of MCS's workflow and elevates MCS's communication with clients, colleagues and the public with a strong focus on optimum customer service and quick turnaround of time-sensitive projects. Provides targeted support to the certification (MCS) team throughout the annual cycle.Supervisor: MCS DirectorPosition: Hourly, part-time. This position is not considered Exempt under the Federal Fair Labor Standards Act. The employee is eligible for overtime payment. This position is part of the MOFGA Workers United Union bargaining unit.Salary Range: This is an hourly position, with a starting salary range of $23.22/hour annually. MOFGA has an excellent benefits package, including paid dental and vision insurance, and parental leave. Employees receive a generous paid time off package, including vacation and sick time, three personal days, two week-long office closures, 14 paid holidays annually, and a sabbatical after seven years of employment.Work Week: 24 hours per week; hours are flexible, generally Monday, Wednesday, Friday 9am-5pm, with Friday hours required. Some weekend and evening hours as needed.Location: This position is hybrid, in-office presence is typically required on Fridays each week, and also required as needs arise throughout the year, including renewal updates, mailings, meetings, training, the Common Ground Country Fair, etc.Specific responsibilities include:While on schedule, first point of contact for MCS's public facing email and phone line. Ability to answer and route appropriately in a timely fashion.Explaining process, fees, and paperwork to applicants ensuring they are knowledgeable and ready for the next steps of certificationAssistance and setting up certified operations and applicants in the online systemPrimary and secondary data entry as neededManage the annual Federal Organic Reimbursement cycle in conjunction with MDACF and/or FSA; including invoicing MCS clients, tracking payments, and communicating with MDACF to ensure they are eligible for reimbursement.Manage the annual organic system plan update cycle, sending notifications, print and mail renewal packets, including tracking incoming information through to completionPoint person within MCS for ensuring that all pieces of information related to annual renewal updates and applications, and fees, are submitted by all operations.Support the exchange of critical information between staff, contractors, and clientsParticipate in MCS internal audits or NOP accreditation auditsAssist at MCS events as neededServe as a flexible team player to support new needs that might arise in MCSParticipate in MOFGA's Common Ground Country Fair as needed, in-personRequirements:Relevant work experience in a busy office settingExcellent communications skills, both verbal and written, and the ability to skillfully create and edit documents and communiques as neededExcellent organizational skills and attention to detailAbility to manage multiple tasks and projects with different deadlines and prioritiesProven ability using common office equipment, including computers and copiers; software proficiency including the Internet, databases, Excel, and Google SuiteExcellent people skills and high level of customer serviceProficiency with accurate data entry in a timely manner, especially during heightened seasonal needAbility to work in a team atmosphere as well as self-directedA commitment to MOFGA's operating principles and to MCS's regulatory responsibilitiesMOFGA's success is dependent upon the collaborative spirit among its staff members and volunteers. Employees are expected to be ready and willing to assist colleagues in all program areas when directed to do so by their supervisors. This includes having all staff work at the Common Ground Country Fair.Physical Requirements: Ability to work for long periods of time to complete computer-based work which includes extensive screen time, participation in meetings, etc.