Senior Computer Technician

About Us: Evolve Computer is a trusted and established computer repair shop located on Howe Avenue in Shelton, CT. We are dedicated to providing exceptional service and reliable solutions to our valued customers. We foster a positive and supportive work environment where technicians can grow their skills and advance their careers. Job Description: We are seeking a skilled and enthusiastic Computer Repair Technician to join our team. In this role, you will be responsible for diagnosing, troubleshooting, and repairing a wide range of computer hardware and software issues for our customers. Responsibilities: Diagnose and repair hardware and software issues on laptops and desktops. Perform routine maintenance and system updates. Provide excellent customer service and communicate technical information clearly. Document repair processes and maintain accurate records. Troubleshoot and resolve network connectivity issues (if applicable). Provide technical support for business clients, including troubleshooting and resolving hardware and software issues. Maintain a clean and organized work environment. Preferred Qualifications (These are desirable but not always mandatory): Proven experience in computer repair, troubleshooting, and maintenance. Strong understanding of hardware and software components. Experience with phone and tablet repair. Experience with Apple computers and iOS devices. CompTIA A+ or other relevant certifications. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. What We Offer: Competitive compensation, commensurate with experience. Opportunity for growth and advancement within the company. A supportive and collaborative work environment. Ongoing training and development opportunities. Paid Time Off & Holiday Pay Pay: $19.00 - $24.00 per hour Benefits: Employee discount Flexible schedule Paid time off Referral program Application Question(s): Describe your experience with diagnosing and repairing complex hardware and software issues on laptops and desktops. Provide specific examples. Explain your experience with network troubleshooting, including common network protocols and diagnostic tools. Describe a time you had to troubleshoot a particularly difficult technical problem. What steps did you take to resolve it. Work Location: In person