First-Line IT Support Specialist | Service Desk

A major global IT services firm based in Michigan is seeking an L1 Technical Support Engineer. In this role, you will serve as the first point of contact for users, providing troubleshooting for hardware, software, and network issues via various communication channels. Ideal candidates should have excellent communication skills and a solid understanding of IT systems. The salary range for this position is $60,000 to $80,000 annually, and the role includes comprehensive benefits and opportunities for professional growth. J-18808-Ljbffr