Customer Service Agent 2026

Arnold Transit CompanyArnold Transit Company is looking for energetic and customer-focused team members to help create unforgettable experiences for guests traveling to beautiful Mackinac Island! Join our team as a Customer Service Agent working in our ticket booths and gift stores, where every day brings new people, exciting energy, and stunning waterfront views.In this role, youll be at the heart of the guest experience.If you enjoy working with people, thrive in a fast-paced environment, and want a job that feels more like an adventure than work, this is the opportunity for you!Why Youll Love Working HereCompetitive payUnlimited free rides to Mackinac IslandFree VIP ferry tickets for family and friendsAdditional discounted tickets for family and friendsFree uniform shirts$250 Employee Referral Bonus ProgramEmployee discounts in gift shopsOpportunities for advancement and career growthBuild lifelong friendships and unforgettable memories What Youll DoWelcome and assist guests in a friendly, professional mannerHelp guests with questions, schedules, pricing, promotions, and travel informationSell ferry tickets and gift shop merchandiseProvide exceptional customer service to create a memorable guest experienceOperate a Point of Sale (POS) system accurately and efficientlyHandle cash and balance drawersAnswer phones and respond to guest inquiriesRestock and organize merchandise display What Were Looking ForOrganized and dependable individuals who can thrive in a fast-paced environmentStrong communication and customer service skillsPositive attitude and team-oriented mindsetWillingness to work afternoons, evenings, weekends, and holidays during peak seasonsSomeone who enjoys helping people and creating great experiencesCome spend your season working somewhere truly special where every day feels like summer, every shift comes with a view, and every guest interaction helps create memories that last a lifetime.PIfccc906890d3-26289-40571607