Restaurant Manager

As a Zuma Restaurant Manager, you are responsible for overseeing all aspects of restaurant operations to ensure a seamless and exceptional dining experience for guests. This role involves managing staff, maintaining quality standards, optimizing profitability, and upholding the restaurant's reputation. Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection. Life at ZumaAt Zuma, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we doDo Unto Others - we support each other to be at our best, treating every team member and guest with warmth and opennessEmbrace the Energy - we bring passion and positivity to everything we do Main DutiesYour key responsibilities will include:Supervise and coordinate the activities of the restaurant floor staff to ensure smooth operations and exceptional guest serviceOversee scheduling for FOH team, ensuring sufficient staffing levels to meet business demands while optimizing labor costsMonitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgetedAddress guest inquiries, concerns, and complaints in a prompt and professional mannerProvide support and guidance to the service team, including servers, server supports, and receptionsCollaborate with the kitchen team to ensure timely and accurate delivery of food ordersConduct pre-shift meetings to communicate daily specials, menu changes, and service expectationsAssist in training new staff members and providing ongoing coaching and feedback What We Look ForOur ideal candidate embodies our values and the following:A genuine love for culinary experiences & a passion for Japanese cuisineA natural team player who is at home working in sync with a large teamNaturally friendly, customer-oriented, and skilled at creating memorable dining experiences3+ years of experience in restaurant management role in a premium dining environmentExcellent leadership and interpersonal skills, with the ability to motivate and inspire a teamIn-depth knowledge of restaurant operations, including food and beverage service, guest relations, and compliance with health and safety regulationsAbility to work flexible hours, including evenings, weekends, and holidays, as required BenefitsWe offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy:World-Class training, designed to inspire and educateGlobal opportunities, experience hospitality around the globe with our five incredible brandsHealth Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being.Family Meals are shared dailyRewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognitionStaff discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to InclusivityWe are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.