Product Manager/Owner-Philadelphia, PA

Product Manager/OwnerLocation: Philadelphia, PADuration: ContractRate: DOEU.S Citizen, Green Cards and EAD preferred. No sponsorship available for this contract to hireEducation and Experience:Former experience translating technical requirements, writing user stories, acceptance criteriaExperience working with requirements gathering (field engagement) and UX teams to generate development-ready storiesFamiliarity with analyzing web app session details to identify use cases and break pointsManaging extensive backlog of items from defects to enhancements and effectively prioritize based on impact to business KPIs and agent experienceKnowledge, Skills and Abilities:Served as scrum master or product ownerFamiliar with documentation in Confluence/wiki for product features, and leveling-up information for executive teamsClear communicator with ability to provide succinct summaries of complex conceptsSense of urgency, as well as humorExcels in and enjoys fast-paced environmentsSelf-awareness and ability lead when required and listen when needed