Air and Ocean Export Coordinator

Air & Ocean Export Coordinator | Lawrence, NY | Salary: Up to $65,000This role is responsible for managing end-to-end export shipments via air and ocean, ensuring compliance with international regulations, and delivering exceptional customer service. The ideal candidate will have strong organizational skills, industry knowledge, and the ability to thrive in a fast-paced logistics environment.BenefitsCompetitive salary up to $65,000Health, dental, and vision insurancePaid time off and holidaysKey ResponsibilitiesCoordinate and process international export shipments (air and ocean) from booking through final deliveryPrepare and review export documentation including commercial invoices, packing lists, bills of lading, and air waybillsEnsure compliance with U.S. export regulations and international trade lawsCommunicate with carriers, overseas agents, and customers to arrange shipments and provide updatesTrack and trace shipments, proactively resolving any delays or issuesManage bookings with steamship lines and airlinesMaintain accurate records in internal systems and ensure data integrityProvide excellent customer service, responding to inquiries in a timely and professional mannerWork closely with internal departments such as pricing, operations, and customs brokerageQualifications2+ years of experience in freight forwarding, specifically in export (air and/or ocean)Knowledge of export documentation and international shipping proceduresFamiliarity with Incoterms and basic customs regulationsStrong communication and interpersonal skillsExperience with freight forwarding software (e.g., CargoWise) is a plus