General Manager

Overview Opportunity: General ManagerThe Annapolis Waterfront Hotel is seeking a dynamic, operationally savvy General Manager to lead our team in the heart of Maryland’s historic capital. As the General Manager, you will be responsible for managing hotel operations to maximize profits and achieve the highest level of guest satisfaction.You will lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. This role requires a leader who can balance the guest experience with strong financial performance, ensuring the property remains a premier destination in the Annapolis market.Your Growth PathArea General Manager - Regional Director of Operations – Vice President of OperationsYour FocusesLeadershipLead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.Set clear expectations and provide the guidance necessary to achieve exceptional performance.Guest ExperienceEnsure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.Continuously seek opportunities to enhance guest interactions and exceed expectations.Financial PerformanceDevelop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.Monitor financial performance through regular analysis and implement corrective actions as needed.Operational ExcellenceMaintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.Implement best practices to uphold quality and safety standards.Employee DevelopmentFoster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.Your Background and SkillsAssociate or Bachelor’s Degree in Business, Hospitality or a related field.Previous hotel management experience required.HHM Benefits and PerksMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchFree Basic Life InsuranceTravel DiscountsCommuter Transit and Commuter Parking BenefitsQuarterly Bonuses and IncentivesEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentTechnology ReimbursementsWork Environment and ContextRequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.Occasional travel required.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItAbout Us The Chesapeake’s charm shines in Annapolis, Maryland – the maritime home of the Annapolis Waterfront Hotel. On a priceless overlook, set to capture the harbor view, our captivating hotel takes full advantage of the beauty of the bay, while placing the attractions of our historic city within footsteps. Newly updated guestrooms, many with magnificent views, provide a tranquil setting for rest and relaxation; with every amenity considered and every comfort close. The view and viewpoint are never better than at the Annapolis Waterfront Hotel, Autograph Collection.This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.To see other opportunities at this location, click here.#J-18808-Ljbffr