Manager, ISA(Independent Sales Agents) support

Job SummaryTO SUPPORT RETAIL STORE BUSINESS AND INDEPENDENT SALES AGENT OPERATIONJob Description Operation Management POS System Management: Operate and maintain the Point-of-Sale system Inventory Control: Monitor stock levels, handle inbound/outbound logistics, and optimize inventory Store Employee Scheduling: Create and manage work schedules for in-store staff Customer Service Support: Handle customer inquiries and complaints; maintain service quality standards In-store Promotion Planning & Support: Plan and execute promotional events; support onsite activation Product Education: Provide product knowledge training to store employees ISA (Independent Sales Agent) Management Business Presentation: Deliver business model and product presentations to prospective ISAs Training: Conduct product and sales training for ISAs Commission Structure Administration: Manage and explain commission systems; ensure accurate processing ISA Recruitment: Recruit and onboard new Independent Sales Agents Communication Management: Act as the communication bridge between ISAs and the main office Distribute announcements and policy updates Collect and relay feedback or inquiries from the field Qualifications Language Skills Korean: Fluent ? Fully capable in business communication, training, customer service, and documentation English: Fluent ? Proficient in professional presentations, sales negotiations, team collaboration, and written business communication Communication: Skilled in facilitating cross-cultural communication between Korean and English teams, partners, and customers Computer Skills Microsoft Office Suite: Excel ? Advanced proficiency in data management, formulas, pivot tables, and report generation Word ? Skilled in preparing business documents, training materials, and formal communications PowerPoint ? Experienced in creating visually effective presentations for sales, education, and internal meetings Google Workspace: Proficient in Google Docs, Sheets, Slides, and Forms for cloud-based collaboration and team productivity Shopify System: Hands-on experience managing online storefronts, processing orders, and customizing product listings Familiar with third-party app integrations (e.g., chatbot tools, payment gateways) and Shopify admin tools Communication Tools: Proficient with business email, Slack, Zoom, and Google Meet for internal and external communication What's On OfferApply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.