Family Partner

Family Partner Program & Location:Brockton Mobile Crisis Intervention ServicesEducation:High School or equivalent (GED)Pay Range:$45,760 -$54,080 (Education & experience dependent)Status:Full TimeAbout Us High Point & Affiliated Organizations is a health and human service agency whose mission is to prevent and treat substance use and mental health disorders. High Point has programs located throughout southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.Family Partner RequirementsExperience as a caregiver of a youth with special needs and preferably a youth with mental health needs.Experience navigating any of the child and family-serving systems and teaching family members who are involved with the child and family serving systems.Must present as courteous and professional at all times.Demonstrated flexibility and ability to perform multiple tasks.Must have excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion.Proficient and knowledge of basic computer skills and software programs including the ability to learn, use and train HPAO's electronic medical records.Must have the ability to work with others in cooperative and collaborative manner.An understanding of the relationship between substance use and mental health issues and/or self-help programs.An understanding of boundaries and ethics.Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA Regulations.Certification in the HPAO approved de-escalation program.Ability to work collaboratively with behavioral health and substance use clients from diverse legal, social, economic, ethnic, cultural and racial backgrounds as well as family parent/caregivers, insurance providers and outside providers.Possess the ability to maintain healthy boundaries.Knowledge of appropriate confidentiality policies and procedures.Ability to work independently without direct supervision while adhering to the program's philosophical team approach.Established contacts and recovery partnerships in the community.Demonstrated ability to work with a diverse population.Knowledge of the behavioral health and addiction treatment services system, and recovery support services.Capacity to respond to tasks in a timely manner.Family Partner Duties & ResponsibilitiesProvide emotional and social support to families (parent/caregiver) of a youth with behavioral health needs and lives in the community being servedShare lived experience and use coaching and mentoringSupport Parent/caregivers/family in making positive life changes and developing skills to facilitate their recoveryProvide on-going in-home crisis stabilization services and support to families/caregivers in navigating the behavioral health crisis response system and can support brief interventions that address behavior and safetyAssist parent/caregivers/family to discuss and try new strategies for developing recovery-supportive friendships, reconnecting or improving family relationships, and identifying and using community networks.Assist Parent/caregivers in creating personally meaningful links to treatment, peer support services, and mutual aid and support them in their efforts to build their capacity to move between and among these services and supports as needed.Act in an open and transparent way as a role model and living example of a peer supportWhen appropriate, use the peer relationship to assist with motivation and facilitate connections to primary and specialty medical, dental, and mental health services as well as social services, including applying for benefits and navigating other relevant systems, such as criminal justice and child protection/child welfare.Demonstrate cultural humility through linguistically appropriate and culturally sensitive peer supports that embrace the diversity of Parent/caregivers' identities, including racial, ethnic, gender/gender identity, sex, sexual orientation, physical and intellectual challengesServe as an advocate for parent/caregivers and assist parent/caregivers in learning self-advocacy skills.Act as a mentor, assisting the parent/caregiver's treatment process and supporting the parent/caregiver's goals and decisionsProvide peer support services in a person-centered and strength-based manner.Provide temporary assistance with transportation to essential self-help, peer support, and medical and behavioral health appointments while transitioning to community-based transportation resources.Deliver services on a mobile basis to parent/caregivers in any setting that is safe for the parent/caregiver and staff.Using a peer mentoring framework, work collaboratively with the pregnant and/or parenting Parent/caregiver to create and coordinate Plan of Safe Care (also called Family Support Plan) specifically designed to help the parent/caregiver identify needed services for recovery and parentingSupport the parent/caregiver around perinatal health and support needs, housing needs, health care needs, income needs, and mental healthMaintain appropriate level of productivity/billable hoursAccurately complete all required billing sheets and expense reports in required time frameAccurately document all parent/caregiver progress on required forms in required time frameAccurately document and submit weekly schedule in required time frameOther duties as assigned by the Clinical Program Director.Family Partner QualificationsBachelor's degree in human services field from an accredited university and one (1) year of experience working with the target population;orAssociate's degree in a human service field from an accredited university and one (1) year of experience working with children/adolescents/transition aged youth;orHigh school diploma or GED and a minimum of two (2) years working with children/adolescents/transitional aged youthLiving or working in Brockton catchment area and surrounding townsMinimum of 1 year of experience in navigating any of the child-and-family serving systems and supporting family members who are involved with the child-and0family serving systemsLived experience of mental health, emotional health and/or trauma resulting in significant life disruption as a parent/caregiver of a youth with behavioral health needsWillingness to share your recovery story in the context of peer/family supportParticipation and completion of The Transformation Center (Kiva Center) CPS training and certification, preferred or willing to complete if appropriate.BenefitsMedical InsuranceDental InsuranceVision InsuranceLong & short term disabilityDiscounted auto/home and renters insurance403b - RetirementFSA & DCAPFMLEmployee Assistance ProgramBonuses & ReferralFree & Discounted Courses to become a Licensed Counselor or Recovery CoachCompany Paid CEU Trainings w/ Education Days to Complete CEU'sFree meals at Select Programs (when available)Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)Equal Opportunity Employer Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr