Order Operations Coordinator (Part-Time/Remote)
United States
Suitability/Public Trust
Fully remote
Administrative Services/Customer Support
Overview
The Order Operations Coordinator provides internal support across order operations, accounts payable (AP), and related administrative workflows. This role focuses on data entry, documentation, and internal coordination to ensure accurate records and smooth processing of orders and financial documentation.
This is an entry-level, non-customer-facing position that supports day-to-day operational tasks under the direction of Order Operations. This position is fully remote located within the United States.
Responsibilities
This role is designed to support operational efficiency by handling essential administrative and coordination tasks, allowing Order Operations to focus on higher-level oversight and process management.
Enter and update order information in internal systems
Maintain accurate records for orders, shipments, and supporting documentation
Track order status internally and prepare updates for review
Assist with invoice matching and documentation for AP processing
Organize and maintain records to support invoicing readiness
Support RMA documentation and internal tracking processes
Maintain tracking logs, spreadsheets, and internal documentation
Assist with internal follow-ups across teams as directed
Role Structure & Scope
This position is internal-facing only during training
No direct communication with customers or external vendors initially
Work is performed under guidance of Order Operations leadership
Focus is on accuracy, consistency, and process support
Qualifications
Required Skills and Experience
High School with 0 - 2 years of customer service, administrative, clerical, or support experience (or commensurate experience).
Strong attention to detail and organizational skills
Ability to follow established processes and instructions
Basic computer skills (Excel, email, data entry)
Reliable and able to manage routine, repeatable tasks
Preferred Skills and Experience (not required):
Experience with order entry, invoicing support, or administrative tasks
Familiarity with ERP or internal business systems
Exposure to accounting or operations environments
Clearance Required:
Ability to obtain and maintain a Suitability/Public Trust clearance.
Ideal Candidate Profile
Detail-oriented and highly organized
Comfortable working with structured processes and routine tasks
Able to manage multiple small tasks with accuracy
Works well in a support role and follows direction effectively
Takes pride in accuracy and consistency of work
Posted Salary Range
USD $18.00 - USD $22.00 /Hr.
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.