Client Intake Specialist

LaSalle Network is partnering with a rapidly growing law firm to hire a Client Intake Specialist to join their team in Lake Mary, FL. In this role, you’ll be the first point of contact for prospective clients and play a direct role in converting leads into signed cases. This opportunity is ideal for someone who is confident on the phone, motivated by performance, and comfortable balancing empathy with a results-driven approach.Client Intake Specialist ResponsibilitiesHandle inbound calls, texts, and web inquiries from prospective clientsQualify leads and determine case fit based on established criteriaBuild rapport quickly and guide conversations with confidenceDrive conversations toward signed agreements when appropriateManage follow-up communication across phone, text, and emailTrack activity and outcomes within CRM systemsClient Intake Specialist RequirementsAt least 2 years of experience in customer service, call center, sales, or high-volume client-facing rolesComfort working toward metrics and performance goalsStrong communication and relationship-building skillsAbility to work in a fast-paced, structured environmentSpanish fluency is a plusKey DetailsCompensation: $19–$20/hour base with eligibility to earn bonus and commissionHigher earning potential available for candidates open to flexible evening schedulesSchedule: Full-time Monday–FridayLocation: Onsite in Lake Mary, FLTraining includes an 8-week structured onboarding period (day shift schedule), with a strict attendance policy and no PTO permitted during training.Medical, dental, and vision coveragePaid holidays + generous PTOIf you’re looking for a role where you can grow and make an impact, please apply today!Thank you,Phoebe GilbertSenior RecruiterLNOSHRLaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.All assignments are at-will and their duration is subject to change.